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Citrix Netscaler Single Sign-On SSO


Citrix Netscaler introduce to their Application Delivery Controller (ADC), which is a line of products which are known as the Citrix Access Gateway (CAG). It is majorly used to secure remote access. Citrix Gateway is a customer-managed solution that can be used on any public cloud and on premises for example Google Cloud Platform, AWS, Azure etc. It serves secure access along with single sign-on (sso) for Citrix Netscaler to all the virtual, SaaS and web applications.


Single Sign-on(SSO) solution for Citrix Netscaler is a cloud based service. With this service you need only one password for all your web & SaaS apps including Citrix Netscaler. miniOrange provides secure access and full control to Citrix Netscaler for enterprises and applications. With the help of the given guide you can configure Citrix Netscaler easily.



Citrix netscaler gateway saml sso flowchart

miniOrange and Citrix Netscaler Single Sign-On (SSO) integration supports the following features:


  • SP Initiated Single Sign-On (SSO)
  • IdP Initiated Single Sign-On (SSO)

Connect with External Source of Users


miniOrange provides user authentication from various external sources, which can be Directories (like ADFS, Microsoft Active Directory, Azure AD, OpenLDAP, Google, AWS Cognito etc), Identity Providers (like Shibboleth, Ping, Okta, OneLogin, KeyCloak), Databases (like MySQL, Maria DB, PostgreSQL) and many more.



Follow the Step-by-Step Guide given below for Citrix Netscaler Single Sign-On (SSO)

1. Configure Citrix Netscaler Gateway in miniOrange

  • Login into miniOrange Admin Console.
  • Go to Apps and click on Add Application button.
  • Citrix Netscaler Gateway Single Sign-On (SSO) add app

  • In Choose Application Type click on Create App button in SAML/WS-FED application type.
  • Citrix Netscaler Gateway Single Sign-On (SSO) choose app type

  • Search for Citrix Netscaler Gateway in the list, if you don't find Citrix Netscaler Gateway in the list then, search for custom and you can set up your application via Custom SAML App.
  • Citrix Netscaler Gateway Single Sign-On (SSO) manage apps

  • Enter the SP Entity ID as https://nssp2.example.com
  • Enter the value of ACS URL as https://nssp2.example.com/cgi/samlauth Here, enter your Share File account URL followed by /cgi/samlauth.
  • Select the Email ID from the Name ID dropdown.
  • Single Sign On (sso) Citrix netscaler gateway saml configure

  • Go to the Add Policy and select DEFAULT from the Group Name dropdown
  • Now enter the Citrix netscaler gateway in the "Policy Name field.
  • Select PASSWORD from the First Factor Type dropdown.
  • Click on Save to configure Citrix netscaler gateway.
  • Single Sign On (sso) Citrix netscaler gateway saml policy

  • Click on Metadata link to download the metadata which will be required later. Click on Link to see the IDP initiated SSO link for Citrix Netscaler Gateway.
  • Single Sign On (sso) Citrix netscaler gateway saml metadata link

  • Click on Download Metadata link to download the certificate which will be required later.
  • Citrix netscaler gateway saml download metadata


2. Configure SSO in Citrix Netscaler

  • Login the Citrix NetScaler admin interface with admin rights
  • Click on Configuration tab, select Traffic Management >> SSL >> Certificates.
  • Note: If case if you are using Netscaler 11.1 then select Traffic Management >> SSL >> CACertificates >>Install.
  • Enter identify name as Certificate-Key Pair Name.
  • Click on the down arrow which is next to the Browse button to select local.
  • Select the x.509 certificate which is downloaded in step 1.
  • Click on Install.
  • On Configuration page, select NetScaler Gateway >> Policies >> Authentication >> SAML >> Servers tab, then click on Add.
  • In the Create Authentication SAML Server form, Enter Name IDP as certificate Name.
  • Enter the value from Redirect URL as https://nssp2.example.com/cgi/samlauth
  • Enter the value from Single Logout URL as https://nssp2.example.com/cgi/tmlogout
  • Enter User Field ( Note: It should be Name ID untill another identifier is being used)
  • Enter the certificate for your Gateway VIP as Signing Certificate Name.
  • Enter your Gateway VIP URL as Issuer Name.
  • In the Signature Algorithm section, select RSA-SHA256 as Signature Algorithm, SHA256 as Digest Method and POST as SAML Binding.
  • Click on OK .
  • Go back in the SAML section, select the Policies then click on Add.
  • Now, add details, Enter Name as per your requirement.
  • Click down menu and select your created Server Entry.
  • Enter ns_true as the value of Expression.
  • Click on OK.
  • On the left side, select Virtual Servers below NetScaler Gateway section.
  • Locate the virtual server to bind miniOrange SAML, Click on Edit.
  • Under Authentication section and unlash any existing policies, after that close the Authentication sub-window.
  • Go back in Virtual Server configuration screen, under the Authentication section, select plus (+) icon.
  • Select SAML as Choose Policy and Primary as Choose Type then Click on Continue.
  • Under the Policy Binding section, click on SAML policy which you created earlier.
  • Click on the radial button which is in left and click on OK.
  • Set the Priority as 100 and click on Bind.
  • Go back to Virtual Server configuration screen and click on Done.

3. Configure on StoreFront

  • First click on Manage NetScaler Gateway >> Add to add a new Gateway.

  • cisco netscaler gateway saml add user

  • Refer below screenshot to Configure General Settings

  • cisco netscaler gateway saml add user

  • Add Secure Ticket Authority details:

  • cisco netscaler gateway saml add user

  • Add Authentication Settings >> OK.

  • cisco netscaler gateway saml add user

  • Now, click on Manage Authentication Methods and Pass-through option selected and click on the Settings button in the Pass-through option to enable Delegated Authentication as below:
  • cisco netscaler gateway saml add user

  • Click on Configure Remote Access Settings and add NetScaler Gateway appliance as done in above step.
  • cisco netscaler gateway saml add user

  • Note : It is important to enable Delegated Authentication as mentioned in above steps, else we will get an error saying “Cannot Complete your Request” on trying to do SSO to StoreFront after authentication at NetScaler is successful.
    For the callback url configured at step “4” to work, we need to open port 443 from StoreFront to NetScaler.
    The callback url is required for the SAML to work, the NetScaler Gateway Certificate must be trusted at StoreFront.

4. Test SSO Configuration

Test SSO login to your Citrix Netscaler Gateway account with miniOrange IdP:

    Using SP Initiated Login

    • Go to your Citrix Netscaler Gateway URL, here you will be either asked to enter the username or click on the SSO link which will redirect you to miniOrange IdP Sign On Page.
    • Citrix Netscaler Gateway Single Sign-On (SSO) login

    • Enter your miniOrange login credential and click on Login. You will be automatically logged in to your Citrix Netscaler Gateway account.

    Using IDP Initiated Login

    • Login to miniOrange IdP using your credentials.
    • Citrix Netscaler Gateway Single Sign-On (SSO) login

    • On the Dashboard, click on Citrix Netscaler Gateway application which you have added, to verify SSO configuration.
    • Citrix Netscaler Gateway Single Sign-On (SSO) verify configuration


    Not able to configure or test SSO?


    Contact us or email us at idpsupport@xecurify.com and we'll help you setting it up in no time.



5. Configure Your User Directory (Optional)

miniOrange provides user authentication from various external sources, which can be Directories (like ADFS, Microsoft Active Directory, Azure AD, OpenLDAP, Google, AWS Cognito etc), Identity Providers (like Okta, Shibboleth, Ping, OneLogin, KeyCloak), Databases (like MySQL, Maria DB, PostgreSQL) and many more. You can configure your existing directory/user store or add users in miniOrange.



  • To add your users in miniOrange there are 2 ways:
  • 1. Create User in miniOrange

    • Click on Users >> Add User.
    • Citrix Netscaler Gateway VPN 2FA : Add user in miniOrange

    • Here, fill the user details without the password and then click on the Create User button.
    • Citrix Netscaler Gateway MFA: Add user details

    • After successful user creation a notification message "An end user is added successfully" will be displayed at the top of the dashboard.
    • Citrix Netscaler Gateway Two-Factor Authentication: Add user details

    • Click on On Boarding Status tab. Check the email, with the registered e-mail id and select action Send Activation Mail with Password Reset Link from Select Action dropdown list and then click on Apply button.
    • Citrix Netscaler Gateway 2FA: Select email action

    • Now, Open your email id. Open the mail you get from miniOrange and then click on the link to set your account password.
    • On the next screen, enter the password and confirm password and then click on the Single Sign-On (SSO) reset password button.
    • Citrix Netscaler Gateway Multi-Factor Authentication: Reset user password
    • Now, you can log in into miniOrange account by entering your credentials.

    2. Bulk Upload Users in miniOrange via Uploading CSV File.

    • Navigate to Users >> User List. Click on Add User button.
    • Citrix Netscaler Gateway 2FA: Add users via bulk upload

    • In Bulk User Registration Download sample csv format from our console and edit this csv file according to the instructions.
    • Citrix Netscaler Gateway Two-Factor authentication: Download sample csv file

    • To bulk upload users, choose the file make sure it is in comma separated .csv file format then click on Upload.
    • Citrix Netscaler Gateway 2FA : Bulk upload user

    • After uploading the csv file successfully, you will see a success message with a link.
    • Click on that link you will see list of users to send activation mail. Select users to send activation mail and click on Send Activation Mail. An activation mail will be sent to the selected users.
  • On miniOrange dashboard left side menu, click on User Stores >> Add User Store.
  • Citrix Netscaler Gateway 2FA: Configure User Store

  • Select User Store type as AD/LDAP.
  • Citrix Netscaler Gateway 2FA: Select AD/LDAP as user store

    1. STORE LDAP CONFIGURATION IN MINIORANGE: Choose this option if you want to keep your configuration in miniOrange. If active directory is behind a firewall, you will need to open the firewall to allow incoming requests to your AD.
    2. STORE LDAP CONFIGURATION ON PREMISE: Choose this option if you want to keep your configuration in your premise and only allow access to AD inside premises. You will have to download and install miniOrange gateway in your premise.
    3. Citrix Netscaler Gateway Two-Factor Authentication : Select ad/ldap user store type

  • Enter LDAP Display Name and LDAP Identifier name.
  • Select Directory Type as Active Directory.
  • Enter the LDAP Server URL or IP Address against LDAP Server URL field.
  • Click on Test Connection button to verify if you have made a successful connection with your LDAP server.
  • Citrix Netscaler Gateway MFA/2FA: Configure LDAP server URL Connection

  • In Active Directory, go to the properties of user containers/OU's and search for Distinguished Name attribute.
  • Citrix Netscaler Gateway MFA: Configure user bind account domain name

  • Enter the valid Bind account Password.
  • Click on Test Bind Account Credentials button to verify your LDAP Bind credentials for LDAP connection.
  • Citrix Netscaler Gateway MFA: Check bind account credentials

  • Search Base is the location in the directory where the search for a user begins. You will get this from the same place you got your Distinguished name.
  • Citrix Netscaler Gateway 2FA : Configure user search base

  • Select a suitable Search filter from the drop down menu. To use custom Search Filter select "Custom Search Filter" option and customize it accordingly.
  • Citrix Netscaler Gateway MFA/2FA : Select user search filter

  • You can also configure following options while setting up AD. Enable Activate LDAP in order to authenticate users from AD/LDAP. Click on the Save button to add user store.
  • Citrix Netscaler Gateway MFA : Activate LDAP options

    Here's the list of the attributes and what it does when we enable it. You can enable/disable accordingly.

    Attribute Description
    Activate LDAP All user authentications will be done with LDAP credentials if you Activate it
    Sync users in miniOrange Users will be created in miniOrange after authentication with LDAP
    Backup Authentication If LDAP credentials fail then user will be authenticated through miniOrange
    Allow users to change password This allows your users to change their password. It updates the new credentials in your LDAP server
    Enable administrator login On enabling this, your miniOrange Administrator login authenticates using your LDAP server
    Show IdP to users If you enable this option, this IdP will be visible to users
    Send Configured Attributes If you enable this option, then only the attributes configured below will be sent in attributes at the time of login

  • Click on Save. After this, it will show you the list of User stores. Click on Test Configuration to check whether you have enter valid details. For that, it will ask for username and password.
  • Citrix Netscaler Gateway 2FA: Test AD/Ldap connection

  • On Successful connection with LDAP Server, a success message is shown.
  • Click on Test Attribute Mapping.
  • Citrix Netscaler Gateway LDAP successful connection

  • Enter a valid Username. Then, click on Test. Mapped Attributes corresponding to the user are fetched.
  • Citrix Netscaler Gateway MFA: Fetch mapped attributes for user

  • After successful Attribute Mapping Configuration, go back to the ldap configuration and enable Activate LDAP in order to authenticate users from AD/LDAP.
  • Refer our guide to setup LDAPS on windows server.

    User Import and Provisioning from AD

  • Go to Settings in the Customer Admin Account.
  • MFA/Two-Factor Authentication(2FA) for   miniOrange dashboard

  • Enable the "Enable User Auto Registration" option and click Save.
  • MFA/Two-Factor Authentication(2FA) for   Enable User Auto Registration

  • (Optional) To send a welcome email to all the end users that will be imported, enable the "Enable sending Welcome Emails after user registration" option and click Save.
  • MFA/Two-Factor Authentication(2FA) for   Enable sending Welcome Emails after user registration

  • From the Left-Side menu of the dashboard select Provisioning.
  • MFA/Two-Factor Authentication(2FA) for   User Sync/Provisioning

  • In Setup Provisioning tab select Active Directory in the Select Application Drop Down.
  • Toggle the Import Users tab, click on Save button.
  • MFA/Two-Factor Authentication(2FA) for   User Sync Active Directory Configuration

  • On the same section, switch to Import Users section.
  • Select Active Directory from the dropdown and click on the Import Users tab, to import all the users from Active Directory to miniOrange.
  • MFA/Two-Factor Authentication(2FA) for   User Sync Import Operation

  • You can view all the Users you have imports by selecting Users >> User List from Left Panel.
  • MFA/Two-Factor Authentication(2FA) for   User List

  • All the imported users will be auto registered.
  • These groups will be helpful in adding multiple 2FA policies on the applications.

miniOrange integrates with various external user sources such as directories, identity providers, and etc.

Not able to find your IdP or Need help setting it up?


Contact us or email us at idpsupport@xecurify.com and we'll help you setting it up in no time.




6. Adaptive Authentication with Citrix Netscaler Gateway

A. Restricting access to Citrix Netscaler Gateway with IP Blocking

    You can use adaptive authentication with Citrix Netscaler Gateway Single Sign-On (SSO) to improve the security and functionality of Single Sign-On. You can allow a IP Address in certain range for SSO or you can deny it based your requirements and you can also challenge the user to verify his authenticity. Adaptive authentication manages the user authentication bases on different factors such as Device ID, Location, Time of Access, IP Address and many more.

    You can configure Adaptive Authentication with IP Blocking in following way:
  • Login to Self Service Console >> Adaptive Authentication.
  • Add a Policy Name for your Adaptive Authentication Policy.
  • Citrix Netscaler Gateway Single Sign-On (SSO) Restrict Access adaptive authnetication policy

  • Select your Action for behaviour Change and Challenge Type for user from the Action for behaviour Change Section.
  • Citrix Netscaler Gateway Single Sign-On (SSO) Restrict Access adaptive authentication behaviour change


    Action for behaviour Change Options :


    Attribute Description
    Allow Allow user to authenticate and use services if Adaptive authentication condition is true.
    Challenge Challenge users with one of the three methods mentioned below for verifying user authenticity.
    Deny Deny user authentications and access to services if Adaptive authentication condition is true.

    Challenge Type Options :

    Attribute Description
    User second Factor The User needs to authenticate using the second factor he has opted or assigned for such as
  • OTP over SMS
  • PUSH Notification
  • OTP over Email
  • And 12 more methods.
  • KBA (Knowledge-based authentication) The System will ask user for 2 of 3 questions he has configured in his Self Service Console. Only after right answer to both questions user is allowed to proceed further.
    OTP over Alternate Email User will receive a OTP on the alternate email he has configured threw Self Service Console. Once user provides the correct OTP he is allowed to proceed further.

  • Now Enable Enable IP Restriction option from the IP RESTRICTION CONFIGURATION section to configure custom IP range.
  • Citrix Netscaler Gateway Single Sign-On (SSO) Restrict Access adaptive authentication ip blocking

  • Select the Action you want to perform if the IP address is out of the range. i.e. Allow, Challenge & Deny.
  • Specify the IP Address range for which you want above setting to reflect. You can add more than one IP Address ranges by clicking on following button +.
  • Scroll to the end and click on save.


B. Adaptive Authentication with Limiting number of devices.

    Using Adaptive Authentication you can also restrict the number of devices the end user can access the Services on. You can allow end users to access services on a fixed no. of devices. The end users will be able to access services provided by us on this fixed no. of devices.

    You can configure Adaptive Authentication with Device Restriction in following way

  • Login to Self Service Console >> Adaptive Authentication.
  • Add a Policy Name for your Adaptive Authentication Policy.
  • Select your Action for behaviour Change and Challenge Type for user from the Action for behaviour Change Section.
  • Citrix Netscaler Gateway Single Sign-On (SSO) Restrict Access adaptive authentication behaviour and challenge type


  • Scroll down to Device Configuration section and enable Allow User to Register Device option to allow users to register their devices.
  • Enter the Number of Devices which are allowed to register in field next to Number of Device Registrations Allowed
  • Choose Action if number of devices exceeded (This will override your setting for Action for Behaviour Change.)
    1. Challenge: The user needs to verify himself using any of the three methods mentioned in table in step 6.1
    2. Deny : Deny users access to the system
  • Enable option Send email alerts to Users if number of Device registrations exceeded allowed count if you want to alert the user about no of devices exceeding the limit. Save the configuration.
  • Citrix Netscaler Gateway Single Sign-On (SSO) Restrict Access adaptive authentication enable device restriction


C. Add Adaptive Authentication policy to Citrix Netscaler Gateway.

  • Login to Self Service Console >> Policies.
  • Click on Edit option for predefined SAML app policy.
  • Citrix Netscaler Gateway Single Sign-On (sso) edit device restriction policy

  • Set your application name in the Application and select password as Login Method.
  • Enable Adaptive Authentication on Policy page and select the required restriction method as an option.
  • From Select Login Policy dropdown select the policy we created in last step and click on save.
  • Citrix Netscaler Gateway Single Sign-On (SSO) Restrict Access save device restriction policy

    How to add a trusted Device
    1. When End-user log in to the self service console after the policy for device restriction is on, he is provided the option to add the current device as a trusted device.

External References

Our Other Identity & Access Management Products