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Zoho Provisioning & Deprovisioning

Zoho Provisioning allows to create account in a simplified way and link Zoho users' account to their existing or new apps. Zoho Provisioning automates user provisioning with their identities.

Zoho User Provisioning enables a user to get instant access to their third-party apps with a single click.

Provisioning saves time when setting up new users and teams, and also manages access privileges through the user lifecycle. miniOrange can create, read, and update user accounts for new or existing users, remove accounts for deactivated users, and synchronize attributes across multiple user stores.

Zoho User Provisioning and deprovisioning actions are bi-directional, so you can create accounts inside an external application and import them into miniOrange, or alternatively create the accounts in miniOrange and then push them out to any linked external applications.

Zoho Deprovisioning means deleting a user and removing their access from multiple applications and network systems at once. Deprovisioning action is triggered when an employee leaves a company or changes roles within the organization. The deprovisioning features increase your organization's security profile by removing access to sensitive applications and content from people who leave your organization.

What is SCIM for?

System for Cross-domain Identity Management (SCIM) is an open standard to automate user provisioning. SCIM standard is a communication medium between an Identity Provider (IDP) and a Service Provider (SP) that requires user identity information.

SCIM provides a defined schema for representing users and groups, and a RESTful API to run CRUD operations on those user and group resources.

With the SCIM protocol, user data is stored in a consistent way and can be shared with different applications. Since data is transferred automatically, complex exchanges are simplified and the risk of error is reduced.

Zoho Provisioning flow


Provisioning & Deprovisioning Scenarios

miniOrange provides solutions for all scenarios of provisioning, which includes AD Integration, LDAP Integration and automated provisioning for all External Applications such as Office 365, Google Workspace, Zoho, etc

Follow the Step-by-Step Guide given below for Zoho Provisioning

1. Setup Provisioning in Zoho

  • Login into miniOrange Admin Console.
  • In the Provisioning section and select Custom Application from the dropdown.
  • Enter the following configuration details:

    Create User Endpoint Url Enter the create user endpoint url
    Update User Endpoint Url Enter the update user endpoint url
    Delete User Endpoint Url Enter the delete user endpoint url
    Password Sync Endpoint Url Enter the password sync user endpoint url
    Authorization Header Key Name Enter the headers for the API call
    Authorization Header Field Name Enter the header field name for the API call
    Content Type Select the content type for API Request
    Request Parameters Enter the API Request parameters
    Status Key Enter the key containing the status of the ARI Response
    Success Value Enter the success value for the status key
    Error message Enter the key containing the error message
  • Zoho Provisioning Setup

  • To Add API attributes for attribute mapping, click + and enter API Attribute and its corresponding Attribute Value.
  • Zoho Provisioning Attributes

  • Enable the provisioning features such as Import User, Create User, Edit User, Delete User and Password Sync which you want for users and click Save.
  • Zoho Provisioning Configure

2. Import Users

  • Go to Import Users Tab and select Zoho from the dropdown. Click on Import to create users in miniOrange.
  • Zoho Provisioning Import Users

  • Once the import is done. You can view these users in Users >> User List.

3. Create Users

  • To create a user in miniOrange, Go to Users >> User List >> click on the Add User button.
  • Fill out user basic information and click on Create User button.
  • Zoho Provisioning Add User

  • After creating user in miniOrange it will automatically create the same user in Zoho.

4. Edit Users

  • To update user profile, Go to Users >> User List.
  • Select a particular user and in Actions dropdown select Edit.
  • Zoho Provisioning Select Edit User

  • Fill out user updated information and click on Save button.
  • Zoho Provisioning Edit User

5. Delete Users

  • To delete user, Go to Users >> User List.
  • Select a particular user and in Actions dropdown select Delete.
  • Zoho Provisioning Select Delete User

  • A pop up will appear in which click on Yes button.
  • Zoho Provisioning Delete User

6. Password Sync

  • To send password sync emails to the users with link to reset their Zoho account password, Go to Users >> User List and click on On Boarding Status tab.
  • Select users and in Select Action dropdown select Send Activation Mail with Password Reset Link.
  • Click on Apply.
  • Zoho Provisioning Password Sync

  • Click on the activation link and it will direct to reset password.
  • Once, the new password is set it will be synced.

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