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Single Sign-On (SSO) for BigCommerce Using Okta Credentials


BigCommerce Partner logo

Okta Single Sign-On (SSO) login for BigCommerce Store can be achieved by integrating miniOrange as Service Provider & Okta as SAML IDP (Identity Provider). Users can seamlessly access their BigCommerce Store along with other cloud apps/websites using existing Okta credentials. This allows organizations to securely access their BigCommerce Store and easily manage user access without migrating the users from the existing system. One-stop solution for - Centralized Management & Storage of customer data, Store to Store sync, Order status notification, Social login —> for your BigCommerce Store.

With BigCommerce SSO & CIAM features, you can:

  • Enable your users to automatically log into BigCommerce.
  • Provide extra layer of security on your BigCommerce store with 2-Factor Authentication (OTP over SMS/Email).
  • Connect easily with any external identity source like Microsoft Entra ID, NetSuite, Dynamics 365, Google, Salesforce, AWS Cognito, etc.

Verified Technology Partner of BigCommerce

SSO + MFA Support for any BigCommerce Plan (Standard, Plus, Pro, Enterprise)


Get Free Installation Help


miniOrange offers free help through a consultation call with our System Engineers to Install or Setup BigCommerce SSO solution in your environment with 30-day free trial.

For this, you need to just send us an email at idpsupport@xecurify.com to book a slot and we'll help you in no time.


Checkout Pricing


BigCommerce miniOrange Intergration Flow

BigCommerce Single Sign-On (SSO)

Video Setup Guide


Connect with External Source of Users


miniOrange provides user authentication from various external sources, which can be Directories (like ADFS, Microsoft Active Directory, OpenLDAP, AWS etc), Identity Providers (like Microsoft Entra ID, Okta, AWS), and many more. You can configure your existing directory/user store or add users in miniOrange.



Prerequisites

Please make sure your organisation branding is already set under Customization >> Login and Registration Branding in the left menu of the dashboard.


Follow the Step-by-Step Guide given below for BigCommerce Single Sign-On (SSO)

1. Configure miniOrange as Service Provider (SP) in Okta

  • Log in to Okta.
  • Note: Switch to the Classic UI from the Okta Developer Console by selecting Admin in the upper-right corner, then navigating to Developer Console > Classic UI.


  • In the Okta Developer site, navigate to Applications > Create App Integration, or use the following URL: https://okta-domain-name/admin/apps/add-app
  • For example: https://trial-4533335-admin.okta.com/admin/apps/active
  • BigCommerce BigCommerce as SAML IDP Select Applications and add application

  • Select SAML 2.0 & click on Next.
  • BigCommerce BigCommerce as SAML IDP Select SAML 2.0

  • In the General Settings section, enter the appropriate App Name and then click Next.
  • BigCommerce BigCommerce as SAML IDP Enter App Name

  • Within the Configure SAML section, enter the SSO URL and Audience URL obtained from miniOrange.
  • BigCommerce BigCommerce as SAML IDP Configure SAML section

  • To get the above URLs from miniOrange, go to the miniOrange Dashboard and click Identity Providers from the left navigation menu.
  • Click on Add Identity Provider button.
  • BigCommerce BigCommerce as SAML IDP: Add Identity Provider

  • In Choose Identity Provider, select SAML from the dropdown.
  • BigCommerce BigCommerce as SAML IDP: Select SAML from dropdown

  • In the search bar, search for Okta and then click on it.
  • BigCommerce BigCommerce as SAML IDP: Search Okta

  • Now click on the Click here link to get miniOrange metadata as shown in screen below.
  • BigCommerce BigCommerce as SAML IDP: Click here to get miniorange metadata

  • For SP-INITIATED SSO section, select Show Metadata Details.
  • BigCommerce BigCommerce as SAML IDP: SP-Intiated SSO

    BigCommerce BigCommerce as SAML IDP: Keep it handy SP Metadata details

  • Enter the values in basic SAML configuration as shown in below screen
    Single sign-on URL ACS URL
    Audience URI (SP Entity ID) Entity ID or Issuer
  • BigCommerce BigCommerce as SAML IDP saml settings

    For SLO configuration (optional)

    • For SLO configuration in Okta go to the Configure SAML page , click Show Advanced Settings.
    • Enter the values in Okta based on the table below.
    • All the values mentioned can be picked up from the Metadata section in the miniOrange dashboard.
    • Refer to the the previous step on how to get to that page.
      Encryption Certificate This is Optional
      Enable Single Logout Enable the check box to Allow application to initiate Single Logout
      SP Issuer Entity ID or Issuer as mentioned in the Metadata Section
      Single Logout URL Single Logout URL as mentioned in the Metadata Section
      Signature Certificate X.509 Certificate can be downloaded from the Metadata Section
    • BigCommerce BigCommerce as SAML IDP: SLO Configuration

  • Now scroll down to the Attribute Statements section.
  • BigCommerce BigCommerce as SAML IDP: Attribute Statements

  • Add Attribute Statement & Group Attribute Statement if required & click on Next.
  • BigCommerce BigCommerce as SAML IDP: Add Attribute Statement & Group Attribute Statement

  • Click on Finish.
  • BigCommerce BigCommerce as SAML IDP: Click Finish

  • Navigate to the Assignment tab from the application.
  • BigCommerce BigCommerce as SAML IDP: Go to Assignment

  • Click on Assign & select Assign to People.
  • BigCommerce BigCommerce as SAML IDP: Click Assign > Assign to People

  • Select the user from the popup & click on Done. You can also assign groups if required.
  • BigCommerce BigCommerce as SAML IDP: Select the user from the popup

  • Click on the Save and Go Back.
  • BigCommerce BigCommerce as SAML IDP: Click Save and Go Back

  • Click on the Done button.
  • BigCommerce BigCommerce as SAML IDP: Click Done

    BigCommerce BigCommerce as SAML IDP

  • Click on the Sign On tab of the application.
  • BigCommerce BigCommerce as SAML IDP: Navigate to Sign On tab

  • Scroll down to the SAML Signing Certificates section.
  • BigCommerce BigCommerce as SAML IDP: Scroll to SAML Signing Certificates

  • Under the Actions column, click View IdP Metadata.
  • A new tab will open—copy the metadata URL. You will need this URL in the next step when configuring Okta as the Identity Provider in miniOrange.
  • BigCommerce BigCommerce as SAML IDP: A new tab open, copy Metadata URL


2. Configure Okta as Identity Provider (IDP) in miniOrange

  • Go to miniOrange Admin Console.
  • From the left navigation bar select Identity Providers.
  • Click on Add Identity Provider button.
  • :BigCommerce BigCommerce as SAML IDP: Add Identity Provider

  • In the search bar, search for Okta and then click on it.
  • BigCommerce BigCommerce as SAML IDP: Search for Okta and click on it

  • Click on Import IDP metadata.
  • Configure BigCommerce BigCommerce as SAML IDP: Click Import IDP metadata

  • Enter a name for the Identity Provider (IdP). Then, import the Okta metadata by either uploading the file or entering the metadata URL.
  • BigCommerce BigCommerce as SAML IDP: Enter name of IdP and import the Okta Metadata

  • Click on Import.
  • If you don't have metadata file, you can also provide the details manually. You need to configure following endpoints
    IDP Entity ID Entity ID of IDP
    Single Login URL Login Url from IDP
    Single Logout URL Logout Url from IDP
    X.509 Certificate The public key certificate of your Okta application.
  • Few other optional features that can be added to the Identity Provider(IDP) are listed in the table below:
    Domain Mapping Can be used to redirect specific domain user to specific IDP
    Show IdP to Users Enable this if you want to show this IDP to all users during Login
    Send Configured Attributes Enabling this would allow you to add attributes to be sent from IDP
  • Click on Save button.
  • You have successfully configured Okta as SAML IDP (Identity Provider) for achieving Okta Single Sign-On (SSO) Login.
  • BigCommerce Okta as IDP- Map Attributes

  • In the External Identity Providers, search for the configured IDP.
  • Click the three dots in the Actions menu, and select Attribute Mapping for the Identity Provider (IDP) you configured.
  • BigCommerce Okta as IDP - Select Attribute Mapping

  • To map the attributes, click on + next to Attribute Mapping.
  • BigCommerce Okta as IDP: Click on next to Attribute Mapping

  • Click on Save.
  • Navigate back to the External Identity Providers page.
  • Click the three dots in the Actions menu for the configured IDP and select Make Default.
  • BigCommerce Okta as IDP: Select Make Default


3. Test Okta IDP Connection

  • Go to Identity Providers tab.
  • Click the three dots in the Actions menu for configured IDP and select Test Connection.
  • BigCommerce Okta Single Sign On: Click Test Connection

  • On entering valid IDP credentials, you will see the Test Successful pop-up window as shown in the below screenshot.
  • BigCommerce Okta Single Sign On: Enter valid IdP credentials

    BigCommerce Okta Single Sign On: You will see Test Successful popup window


4. Create your application in miniOrange

4.1. Create BigCommerce API

  • Log in to BigCommerce Admin Panel.
  • Go to Settings >> API >> Store-level API Accounts.
  • BigCommerce Single Sign-On (SSO): API account

  • Click Create API Account and choose the token type as V2/V3 API Token.
  • Add a suitable name for your API account.

    Note: In BigCommerce, the API Path is the base URL that your application or integration uses to connect to your store’s data through BigCommerce APIs. The Store Hash is a unique identifier automatically generated by BigCommerce for each store. It appears in the API Path.

  • Copy the highlighted Store Hash from the API Path.
  • BigCommerce Single Sign-On (SSO): API Path

  • Enable the Customers option as Modify and Customers Login option as login. Keep rest of the settings as it is.
  • Click on Save. Download the API credentials file. It contains the Access token, Client ID and Client Secret.
  • BigCommerce Single Sign-On (SSO): API Credential Download


4.2. Configure BigCommerce in miniOrange

  • Login into miniOrange Admin Console.
  • Go to Apps click on Add Application button.
  • BigCommerce Single Sign-On (SSO) add app

  • In the Choose Application section, open the dropdown list of All Apps and select JWT.
  • BigCommerce Single Sign-On (SSO) choose JWT as app type

  • In the next step, search for BigCommerce application from the list and click on it.
  • BigCommerce Single Sign-On (SSO): Select BigCommerce Application

  • Enter the following values in the respective fields.
  • BigCommerce Single Sign-On (SSO): Enter Basic details

  • Enter the Client ID, Client secret and Access token which we have downloaded from step 4.1 during API creation in BigCommerce Console.
    Display Name [Required] BigCommerce (According to your choice)
    Redirect-URL [Required] Storefront URL, e.g. https://{{my-store}}.mybigcommerce.com/login/token/
    Client ID Copy from the downloaded file in Step 4.1
    Client Secret Copy from the downloaded file in Step 4.1
    Access Token Copy from the downloaded file in Step 4.1
    Description According to your choice

    Note: Your Redirect URL should be: <Storefront URL>/login/token/
    For Example: https://mystore.mybigcommerce.com/login/token/

  • To find your Storefront URL: Go to Channels >> Storefronts. Copy the URL listed for your store.
  • BigCommerce Single Sign-On (SSO): Go to Channels > Storefronts and copy listed URLs

  • Now next move to Advanced tab.
  • BigCommerce Single Sign-On (SSO): Switch to Advanced tab

    Subject E-Mail Address.
    Signature Algorithm HS256
    Logout URL Copy the storefront URL as mentioned above and append /login.php?action=logout
    e.g., https://{{my-store}}.mybigcommerce.com/login.php?action=logout
  • Click Next to go to the Login Options tab.
  • BigCommerce Single Sign-On (SSO): Go to Login Options

    Primary Identity Provider The identity source against which user will be authenticated
    Force Authentication Enable if you want user to authenticate even if the user has a session
    Enable User Mapping Enable if you are sending the logged-in user from this app in the response
  • Click on the Next button.
  • To perform Attribute Mapping and add new attributes, navigate to the Attributes tab and click on the + Add Attribute.
  • The first three attributes will be hard-coded values
    Attribute NameAttribute TypeAttribute Value
    store_hashCustom Attribute ValueRefer to Step 4 above.
    redirect_toCustom Attribute ValueEndpoint where you wish to redirect the user to after sso.
    [Homepage or account page e.g. /account.php]
    operationCustom Profile Attributecustomer_login
    first_nameExternal Idp Attributefirst_name
    last_nameExternal Idp Attributelast_name
    emailExternal Idp Attributeemail
  • BigCommerce Single Sign-On (SSO) Map custom attributes

  • Click on Next.
  • Navigate to Policies tab.
  • Click on Assign Group button.
  • BigCommerce Single Sign-On (SSO): Navigate to Policies and click Assign Group

  • On the Assign Group section.
  • Choose the DEFAULT group.
  • Click on the Next button.
  • BigCommerce Single Sign-On (SSO): Choose Default as group

  • Assign the policies to the group. Here, you can choose the primary authentication method for users. From the dropdown under First Factor, select Password.
  • BigCommerce Single Sign-On (SSO): Select First Factor as Password

  • Click on Save.
  • Go to Endpoints tab.
  • Now, you can find the SSO URL to authenticate from miniOrange.
  • BigCommerce Single Sign-On (SSO) : Go to Endpoints > SSO URL to authenticate from miniOrange

  • SSO URL to authenticate via External IDP
  • BigCommerce Single Sign-On (SSO) SSO URL to authenticate via External IDP

  • Now, you can access BigCommerce account using your Okta credentials via the Single Sign-On (SSO) URL, as shown in the image below.
  • BigCommerce Single Sign-On (SSO) Access BigCommerce Account


5. Syncing Address, Form, and Custom Attribute Fields to BigCommerce (Optional)

To synchronize address, custom attributes, and form fields from the Identity Provider (IDP) to BigCommerce, the following details must be configured:

Address Fields

To successfully sync customer address information, the following attributes are required:

  • first_name
  • last_name
  • address1
  • city
  • country_code

In the below diagram, we are using miniOrange as the IDP.

  • Before syncing these fields to BigCommerce, you must first create the corresponding attributes in the miniOrange user profile. These attributes will then be mapped and synced to BigCommerce.
  • BigCommerce Single Sign-On : Go to Users >> User Profile fields

  • Then we need to configure the attribute mapping in the application.
    Attribute NameAttribute TypeValue
    addresses.first_nameFirst Name-
    addresses.last_nameLast Name-
    addresses.address1Custom Profile Attributeaddress1
    addresses.cityCustom Profile Attributecity
    addresses.state_or_provinceCustom Profile Attributestate/province
    addresses.country_codeCustom Profile Attributecountry
    addresses.postal_codeCustom Profile Attributepostal_code
  • BigCommerce Single Sign-On : Attributes in the miniOrange user profile

    Note: When sending the country value, always use the country code (e.g., US, IN). If you pass the full country name such as “United States”, the value will not be updated — only country codes are supported for correct mapping.

    While syncing address fields, ensure that the city, state, and country values you provide are valid options supported by BigCommerce and exist in their respective dropdown lists.


  • Now, after completing SSO, go to your BigCommerce dashboard. From the sidebar, click on Customers.
  • You will see the list of all customers. Search for the specific user and click on their name.
  • Next, open the Customer Address Book section — this is where you will be able to view the customer’s address details.
  • BigCommerce Single Sign-On : Edit Customer

For the Sign up form fields:

  • In BigCommerce, the following form fields are available. We need to configure the corresponding attribute mappings in the application to ensure these fields are correctly synced to BigCommerce.
  • BigCommerce Single Sign-On : Go to Sign up form fields

  • Then we need to configure the attribute mapping in the application.
    Attribute NameAttribute TypeValue
    addresses.first_nameFirst Name-
    addresses.last_nameLast Name-
    addresses.address1Custom Profile Attributeaddress1
    addresses.cityCustom Profile Attributecity
    addresses.state_or_provinceCustom Profile Attributestate/province
    addresses.country_codeCustom Profile Attributecountry
    addresses.postal_codeCustom Profile Attributepostal_code
    form_fields.name.0Custom Attribute ValueLaw School
    form_fields.value.0Custom Attribute ValueXYZ
    form_fields.name.1Custom Attribute ValueBar Exam State
    form_fields.value.1Custom Attribute ValueArizona
    form_fields.name.2Custom Attribute ValueBar Exam Date
    form_fields.value.2Custom Attribute Value31-12-2025
    form_fields.name.3Custom Attribute ValueEstimated Graduation Month
    form_fields.value.3Custom Attribute ValueJanuary
    form_fields.name.4Custom Attribute ValueEstimated Graduation Year
    form_fields.value.4Custom Attribute Value2025
  • BigCommerce Single Sign-On : Configure Attribute Mapping

  • After completing SSO, go to your BigCommerce dashboard.
  • From the left sidebar, click on Customers.
  • You will now see the list of all customers.
  • Search for the specific user and click on their name.
  • The customer profile will open — scroll down to the Customer Details section.
  • Here, you will see the signup form fields, where you can view all the customer-submitted form-field details.
  • BigCommerce Single Sign-On : Provide the required details

For the Attribute Fields

  • In BigCommerce, the following attribute fields are available. We need to configure the corresponding attribute mappings in the application to ensure these fields are correctly synced to BigCommerce.
  • BigCommerce Single Sign-On : Scroll to Attribute Field section

  • Then we need to configure the attribute mapping in the application.
    Attribute NameAttribute TypeValue
    colorCustom Profile Attributeblue
    customer_addressCustom Profile AttributeMG road
    customer_mobileCustom Profile Attribute+911234567890
    DOBCustom Profile Attribute2002-01-01
    attribute_string 01Custom Profile Attributetesting
  • BigCommerce Single Sign-On : Map Custom Attribute field

  • After completing SSO, go to your BigCommerce dashboard.
    • From the left sidebar, click on Customers.
    • You will now see the list of all customers.
    • Search for the specific user and click on their name.
    • The customer profile will open — scroll down to the Customer Details section.
    • Here, you will see the attribute fields, where you can view all the customer-submitted form-field details.
    BigCommerce Single Sign-On : Map Custom Attributes

NOTE: Update customer profile during sso

  • Go to the BigCommerce application you have configured in miniOrange.
  • Open the Advanced tab.
  • Scroll to the bottom of the page.
  • Enable the checkbox Update Customer Profile During SSO.
BigCommerce Single Sign-On: Enable Update Customer Profile During SSO

For ExternaI Identity Provider

  • Before syncing these fields to BigCommerce, you must first create the corresponding attributes in your external IDP. These attributes will then be mapped and synced to BigCommerce.
  • Then we need to configure the attribute mapping in the application.
  • For Address field:
    Attribute NameAttribute TypeValue
    addresses.first_nameExternal Idp Attributefirst_name
    addresses.last_nameExternal Idp Attributelast_name
    addresses.address1External Idp Attributeaddress1
    addresses.cityExternal Idp Attributecity
    addresses.state_or_provinceExternal Idp Attributestate/province
    addresses.country_codeExternal Idp Attributecountry
    addresses.postal_codeExternal Idp Attributepostal_code
  • BigCommerce Single Sign-On : Map External IDP Attributes

    Note: When sending the country value, always use the country code (e.g., US, IN). If you pass the full country name such as “United States”, the value will not be updated — only country codes are supported for correct mapping.

    While syncing address fields, ensure that the city, state, and country values you provide are valid options supported by BigCommerce and exist in their respective dropdown lists.


  • Now, after completing SSO, go to your BigCommerce dashboard. From the sidebar, click on Customers.
  • You will see the list of all customers. Search for the specific user and click on their name.
  • Next, open the Customer Address Book section — this is where you will be able to view the customer’s address details.
  • BigCommerce Single Sign-On External IDP : Edit Customer

    For the Sign up form fields:

    • In BigCommerce, the following form fields are available. We need to configure the corresponding attribute mappings in the application to ensure these fields are correctly synced to BigCommerce.
    • BigCommerce Single Sign-On External IDP : Go to Sign up form fields

      Attribute NameAttribute TypeValue
      form_fields.name.0Custom Attribute ValueLaw School
      form_fields.value.0External Idp AttributeXYZ
      form_fields.name.1Custom Attribute ValueBar Exam State
      form_fields.value.1External Idp AttributeArizona
      form_fields.name.2Custom Attribute ValueBar Exam Date
      form_fields.value.2External Idp Attribute31-12-2025
      form_fields.name.3Custom Attribute ValueEstimated Graduation Month
      form_fields.value.3External Idp AttributeJanuary
      form_fields.name.4Custom Attribute ValueEstimated Graduation Year
      form_fields.value.4External Idp Attribute2025
      BigCommerce Single Sign-On External IDP : Configure Attribute Mapping

    • After completing SSO, go to your BigCommerce dashboard.
      • From the left sidebar, click on Customers.
      • You will now see the list of all customers.
      • Search for the specific user and click on their name.
      • The customer profile will open — scroll down to the Customer Details section.
      • Here, you will see the signup form fields, where you can view all the customer-submitted form-field details.
      • BigCommerce Single Sign-On External IDP : Provide the required details

    For Custom Attribute Fields

    • In BigCommerce, the following attribute fields are available. We need to configure the corresponding attribute mappings in the application to ensure these fields are correctly synced to BigCommerce.
    • BigCommerce Single Sign-On External IDP : Scroll to Attribute Field section

    • Then we need to configure the attribute mapping in the application.
      Attribute NameAttribute TypeValue
      colorExternal Idp Attributeblue
      customer_addressExternal Idp AttributeMG road
      customer_mobileExternal Idp Attribute+911234567890
      DOBExternal Idp Attribute2002-01-01
      attribute_string 01External Idp Attributetesting
    • BigCommerce Single Sign-On External IDP : Map Custom Attribute field

    • After completing SSO, go to your BigCommerce dashboard.
      • From the left sidebar, click on Customers.
      • You will now see the list of all customers.
      • Search for the specific user and click on their name.
      • The customer profile will open — scroll down to the Customer Details section.
      • Here, you will see the attribute fields, where you can view all the customer-submitted form-field details.
      BigCommerce Single Sign-On External IDP : Map Custom Attributes

    NOTE: Update customer profile during sso

    • Go to the BigCommerce application you have configured in miniOrange.
    • Open the Advanced tab.
    • Scroll to the bottom of the page.
    • Enable the checkbox Update Customer Profile During SSO.
    BigCommerce Single Sign-On External IDP : Enable Update Customer Profile During SSO


Frequently Asked Questions

Can I log into BigCommerce using Azure / Okta / Office 365 credentials?

Yes, we support SSO into BigCommerce using Azure AD , Okta and Office 365 credentials.

Are the users automatically synced into BigCommerce during SSO or should the user exist on BigCommerce as well?

If the user does not exist in your bigcommerce store, our SSO solution will automatically create the user on bigcommerce and perform a seamless login.

Do you support social login for BigCommerce?

Yes, we support social login providers such as google, facebook, twitter and many more. You can set up your Social login app by following the guide here : https://www.miniorange.com/iam/login-with-external-idp/


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