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How to log into Zoom by configuring Two-Factor Authentication(2FA)


What is Zoom 2FA (Two-Factor Authentication)?

Massive increase in use of video conferencing apps has helped us to introduce enhanced Zoom Two-Factor Authentication solution for Desktop and mobile apps. Zoom 2FA security solution makes it easier for user and organizations to safeguard and prevent themselves from the security breaches.

Zoom 2FA (two-factor authentication) is a two-step sign-in process which demands additional layer of security check to grant access to log into Zoom account. Zoom 2FA identifies users by demanding two or more type of authentication methods. First factor is the one that user knows username and password and second factor is what user might have as unique like a phone (For OTP) or Fingerprint, voice. This additional layer prevents the unauthorized person from accessing the resources even if they know your credentials.

miniorange provides 15+ authentication methods and solutions for various use cases. It allows users and organization to setup certain authentication and settings which includes password restrictions, restricting sign-in methods, as well as other security settings. miniorange also make way for authentication apps that support Time-Based One-Time Password (TOTP) Google Authenticator, Microsoft Authenticator, Authy 2-Factor authentication app and our own miniorange Authenticator app.









We can connect with any External IDP/Directory

miniOrange provides user authentication from external directories like ADFS, Microsoft Active Directory, Azure AD, OpenLDAP, Google, AWS Cognito etc. It also provides user authentication with other IDPs like Shibboleth, PING, Okta, OneLogin, KeyCloak and many more.

Can't find your IDP ? Contact us on idpsupport@xecurify.com. We'll help you set it up in no time.




Zoom

Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud- based platform for video and audio conferencing, collaboration, chat, and webinars across mobile devices, desktops, telephones, and room systems. Zoom Rooms is the original software-based conference room solution used around the world in board, conference, huddle, and training rooms, as well as executive offices and classrooms.


Follow the Step-by-Step Guide given below for Zoom Single Sign-On (SSO) with Two-Factor Authentication(2FA).

Step 1: Configure Zoom in miniOrange

  • Login into miniOrange Admin Console.
  • Go to Apps >> Manage Apps.
  • Zoom Single Sign-On (SSO) manage apps

  • Click on Add Applicaton button.
  • Zoom Single Sign-On (SSO) add app

  • In Choose Application Type click on Create App button in SAML/WS-FED application type.
  • Zoom Single Sign-On (SSO) choose app type

  • In the next step, search for your application from the list, if your application is not found. Search for "custom" and you can set up your app via Custom SAML App.
  • Zoom Single Sign-On (SSO) manage apps

  • Enter the details as shown:

    SP Entity ID or Issuer https://www.zoom.us/
    ACS URL https://www.zoom.us/signin
  • Leave the Add Attributes section empty.
  • zoom two factor authentication(2fa) configuration steps

  • Go to the Add Policy and select DEFAULT from the Group Name dropdown.
  • Give a policy name for Zoom in the Policy Name field.
  • Select Password as the First Factor Type for authentication.
  • Click on Save to configure Zoom.
  • zoom two factor authentication(2fa) add policy

  • Click on Select in the Action column of the configured app, and go to Metadata.
  • zoom two factor authentication(2fa) metadata link

  • Depending upon your requirement, click on the Show Metadata Details button to get the metadata which will be required later.
  • zoom two factor authentication(2fa) download metadata


Step 2: Choose Your User Directory

2.1: Setup AD as User Directory

  1. Login to miniOrange dashboard from the Admin Console.
  2. From the left side menu, click on User Stores >> Add User Store.
  3. Zoom Single Sign-On (SSO) configure user store

  4. Select User Store type as AD/LDAP.
  5. ZoomSingle Sign-On (SSO)Select AD/LDAP as user store

    1. STORE LDAP CONFIGURATION IN MINIORANGE: Choose this option if you want to keep your configuration in miniOrange. If active directory is behind a firewall, you will need to open the firewall to allow incoming requests to your AD.
    2. STORE LDAP CONFIGURATION ON PREMISE: Choose this option if you want to keep your configuration in your premise and only allow access to AD inside premises. You will have to download and install miniOrange gateway in your premise.
    3. Zoom Single Sign-On (SSO) select ad/ldap user store type

  6. Enter LDAP Display Name and LDAP Identifier name.
  7. Select Directory Type as Active Directory.
  8. Enter the LDAP Server URL or IP Address against LDAP Server URL field.
  9. Click on Test Connection button to verify if you have made a successful connection with your LDAP server.
  10. Zoom  Single Sign-On (SSO)configure LDAP server URL Connection

  11. In Active Directory, go to the properties of user containers/OU's and search for Distinguished Name attribute.
  12. Zoom  Single Sign-On (SS0)configure user bind account domain name

  13. Enter the valid Bind account Password.
  14. Click on Test Bind Account Credentials button to verify your LDAP Bind credentials for LDAP connection.
  15. Zoom  Single Sign-On (SS0)check bind account credentials

  16. Search Base is the location in the directory where the search for a user begins. You will get this from the same place you got your Distinguished name.
  17. Zoom  Single Sign-On (SSO) configure user search base

  18. Select a suitable Search filter from the drop down menu. To use custom Search Filter select "Custom Search Filter" option and customize it accordingly.
  19. Zoom Single Sign-On (SSO)select user search filter

  20. You can also configure following options while setting up AD. Enable Activate LDAP in order to authenticate users from AD/LDAP. Click on the Save button to add user store.
  21. Zoom Single Sign-On (SSO) Activate ldap options

    Here's the list of the attributes and what it does when we enable it. You can enable/disable accordingly.

    Attribute Description
    Activate LDAP All user authentications will be done with LDAP credentials if you Activate it
    Sync users in miniOrange Users will be created in miniOrange after authentication with LDAP
    Backup Authentication If LDAP credentials fail then user will be authenticated through miniOrange
    Allow users to change password This allows your users to change their password. It updates the new credentials in your LDAP server
    Enable administrator login On enabling this, your miniOrange Administrator login authenticates using your LDAP server
    Show IdP to users If you enable this option, this IdP will be visible to users
    Send Configured Attributes If you enable this option, then only the attributes configured below will be sent in attributes at the time of login

  22. Click on Save. After this, it will show you the list of User stores. Click on Test Configuration to check whether you have enter valid details. For that, it will ask for username and password.
  23. Zoom Single Sign-On (SSO)test AD/Ldap connection

  24. On Successful connection with LDAP Server, a success message is shown.
  25. Click on Test Attribute Mapping.
  26. Zoom Single Sign-On (SSO) LDAP successful connection

  27. Enter a valid Username. Then, click on Test. Mapped Attributes corresponding to the user are fetched.
  28. Zoom Single Sign-On (SSO)Fetch mapped attributes for user

  29. After successful Attribute Mapping Configuration, go back to the ldap configuration and enable Activate LDAP in order to authenticate users from AD/LDAP.
  30. Refer our guide to setup LDAPS on windows server.


2.2: Setup miniOrange as a User Store

  1. Log in to miniOrange Admin Console.
  2. There are 3 ways to setup miniOrange as an Identity Source

    2.2.1 Create User in miniOrange

    • Click on Users >> Add User.
    • Zoom Single Sign-On (SSO)add user in miniOrange

    • Here, fill the user details without the password and then click on the Create User button.
    • ZoomSingle Sign-On (SSO) add user details

    • After successful user creation a notification message "An end user is added successfully" will be displayed at the top of the dashboard.
    • ZoomSingle Sign-On (SSO) add user details

    • Click on On Boarding Status tab. Check the email, with the registered e-mail id and select action Send Activation Mail with Password Reset Link from Select Action dropdown list and then click on Apply button.
    • Zoom Single Sign-On (SSO) email action

    • Now, Open your email id. Open the mail you get from miniOrange and then click on the link to set your account password.
    • On the next screen, enter the password and confirm password and then click on the Single Sign-On (SSO) reset password button.
    • Zoom reset user password
    • Now, you can log in into miniOrange account by entering your credentials.

    2.2.2 Bulk Upload Users in miniOrange via Uploading CSV File.

    • Navigate to Users >> User List. Click on Add User button.
    • Zoom Single Sign-On (SSO)add user via bulk upload

    • In Bulk User Registration Download sample csv format from our console and edit this csv file according to the instructions.
    • Zoom Single Sign-On (SSO) download sample csv file

    • To bulk upload users, choose the file make sure it is in comma separated .csv file format then click on Upload.
    • Zoom Single Sign-On (SSO) bulk upload user

    • After uploading the csv file successfully, you will see a success message with a link.
    • Click on that link you will see list of users to send activation mail. Select users to send activation mail and click on Send Activation Mail. An activation mail will be sent to the selected users.

    2.2.3 Self User Registration

    • miniOrange self user registration allows end users to register themselves using customized registration form. miniOrange admin users can customize the registration form by adding more custom fields according to their choice. Follow the miniOrange guide to customize user self registration page.

Step 3: Setup SSO in Zoom

  • Log into your Zoom account.
  • Navigate to the Single Sign-On, then click Enable Single Sign-On:
  • zoom two factor authentication(2fa) enable single sign on

  • Enter the following.
    Sign-in Page URL: Sign in to the miniOrange Admin app to have this variable generated for you.
    Sign-out Page URL: Sign in to the miniOrange Admin app to have this variable generated for you.
    Identity provider certificate: Sign into the miniOrange Admin Dashboard to generate this variable.
    Service Provider (SP) Entity ID: Select a URN-based entity ID for a Service Provider(SP):[your-subdomain].zoom.us
    Issuer (IDP Entity ID): Sign in to the miniOrange Admin app to have this variable generated for you.
    Binding: Select HTTP-Redirect.
    Signature Hash Algorithm: Select SHA-256.
  • Click Save Changes.
  • zoom two factor authentication(2fa) configure sso manually

  • Select the SAML Response Mapping tab:
  • zoom two factor authentication(2fa) saml response mapping

  • Click Edit for the following attributes and use the following corresponding values:
    Display Name Variable Name
    Phone number phoneNumber
    Department department
  • Click Save Changes after entering the correct mapping. For Example:
  • zoom two factor authentication(2fa) phone number

  • Optional: Group Attribute Steps:
    • To send group attributes (UserGroup, IMGroup) as a part of SAML assertion, in miniOrange select the Sign On tab for the Zoom SAML app, then click Edit.
      • Select the appropriate filter from the drop-down menus, then type the preferred value into the field.
      • Click Save.
        Note: To send all groups a user is assigned to, select Regex and type .* (dot and asterix):
      • zoom two factor authentication(2fa) saml2.0 settings

    • Go back to the Single Sign-On in Zoom and select the SAML Response Mapping tab:
    • zoom two factor authentication(2fa) saml response mapping

    • Scroll down to either SAML Advanced Information Mapping or SAML Auto Mapping (whichever is more appropriate for you).

    3.1: SAML Advanced Information Mapping:

    • Click Add for User Group:
      SAML Attribute: Enter UserGroup. (This group attribute is passed by miniOrange.)
      SAML Value: Enter the appropriate group for UserGroup.
      Resulting Value: Select the Group that will be assigned to a user in Zoom.

      For example: In the screenshot below, the SAML value is User_Group_Test and the Resulting Value is User_Group_Test. This means that a user will be added to the User_Group_Test group in Zoom.



      zoom two factor authentication(2fa) user group

      You can add multiple User Groups by clicking Add. Once you have completed, click Save Changes.
    • Click Add for IM Group:
      SAML Attribute: Enter IMGroup. (This group attribute is passed by miniOrange.)
      SAML Value: Enter the appropriate group for IM Group.
      Resulting Value: Select the IM Group that will be assigned to a user in Zoom.

      For example: In the screenshot below, the SAML value is IMGroup_Test and the Resulting Value is IMGroup_Test. This means that a user will be added to the IMGroup_Test group in Zoom:



      zoom two factor authentication(2fa) IM group

      You can add multiple IM Groups by clicking Add. Once you have completed, click Save Changes.
    • After you complete the steps above, you should see a similar list this:
    • zoom two factor authentication(2fa) group setting after configuration

    3.2: SAML Auto Mapping:

    • Click Map to SAML Attribute for User Group:
      • SAML Attribute: Enter UserGroup. (This group attribute is passed by miniOrange.)
      • Click Save Changes:
      • zoom two factor authentication(2fa) group setting SAML auto mapping

    • Click Map to SAML Attribute for IM Group:
      • SAML Attribute: Enter IMGroup. (This group attribute is passed by miniOrange.)
      • Click Save Changes.
      • zoom two factor authentication(2fa) group setting SAML IM group settings

    • After you complete the steps above, you should see a similar list this:
    • zoom two factor authentication(2fa) group setting SAML auto mapping

Step 4: Configure 2FA for miniOrange Admin Dashboard and Zoom

4.1: Configure 2FA for miniOrange Admin Dashboard.

  • From your miniOrange Dashboard in the left navigation bar, select 2- Factor Authentication, click on Configure 2FA.

  • Two factor-authentication for Zoom | configure_2fa

  • Choose any 2FA method you want to configure.
  • Let's say you want to configure OTP over SMS
  • Click on OTP over SMS
  • Two factor-authentication for Zoom  | otp_over_sms

    Two factor-authentication for Zoom  | enter_phone_no

  • Now add your mobile number on which you want to receive the OTP.
  • Then click on Save.
  • Two factor-authentication for Zoom  | save_phone_number

    Two factor-authentication for Zoom  | otp_over_sms_active

  • Now as shown in the above image, OTP over SMS is your Active 2FA method.
  • Enable Prompt for second factor during signin to your console.
  • Then click on Save.
  • Two factor-authentication for Zoom  | enable_2fa

  • To verify the configuration login again.
  • You will be asked for Username and password then it is redirected to below page:
  • Enter the OTP received on the phone and click on verify.
  • Two factor-authentication for Zoom  |  2fa_otp_verification

  • If you are redirected to your dashboard, you have successfully configured OTP over SMS as your 2FA method.
  • Similarly you can configure rest of the 2FA methods for miniOrange dashboard. Click Here for the Guide
  • To configure 2FA methods for end-users Click here.

4.2: Enable 2FA for Users of Zoom application.

  • To enable 2FA for Users of Zoom application. Go to Policies >> App Authentication Policy
  • Click on Edit against the configured application
  • Two factor-authentication for Zoom | Two Factor Authentication configure 2fa of application

  • Enable the Enable 2-Factor Authentication (MFA) option.
  • Two factor-authentication for Zoom | Two Factor Authentication enable 2fa

  • Click on Save.

Step 5: Login with miniOrange

  • Go to your Zoom Domain. It will redirect you to miniOrange Single Sign-On Service console.
  • zoom two factor authentication(2fa) user credentials

  • Enter your miniOrange login credentials and click on Login.
  • Since we have Two-factor authentication(2FA) enabled, you will be prompted to register for it. It's a one time process.
  • Configure your basic details.
  • zoom two factor authentication(2fa) user registration

  • Configure any authentication method of your choice.
  • zoom two factor authentication(2fa) add new security

  • After successful registration, you will be logged in to your Zoom account.
  • Now we have Two-factor authentication enabled.
  • To verify your Two-factor authentication(2FA) configuration, go to your Zoom Domain. You will be redirected to miniOrange login console.
  • zoom two factor authentication(2fa) verify user credentials

  • Enter your login credentials, and click on login. It will prompt to verify yourself against the configured 2fa method.
    e.g. If you have configured OTP over SMS, after login into Zoom it will prompt for OTP.
  • zoom two factor authentication(2fa) otp prompt

  • Enter the OTP received in your phone, after successful 2fa verification, you will be redirected to the Zoom dashboard.

Step 6: Adaptive Authentication with Zoom

6.1: Restricting access to Zoom with IP Blocking

    You can use adaptive authentication with Zoom Single Sign-On (SSO) to improve the security and functionality of Single Sign-On. You can allow a IP Address in certain range for SSO or you can deny it based your requirements and you can also challenge the user to verify his authenticity. Adaptive authentication manages the user authentication bases on different factors such as Device ID, Location, Time of Access, IP Address and many more.

    You can configure Adaptive Authentication with IP Blocking in following way:
  • Login to Self Service Console >> Adaptive Authentication.
  • Add a Policy Name for your Adaptive Authentication Policy.
  • Zoom Single Sign-On (SSO) Restrict Access adaptive authnetication policy

  • Select your Action for behaviour Change and Challenge Type for user from the Action for behaviour Change Section.
  • Zoom Single Sign-On (SSO) Restrict Access adaptive authentication behaviour change


    Action for behaviour Change Options :


    Attribute Description
    Allow Allow user to authenticate and use services if Adaptive authentication condition is true.
    Challenge Challenege users with one of the three methods mentioned below for verifying user authenticity.
    Deny Deny user authentications and access to services if Adaptive authentication condition is true.

    Challenge Type Options :

    Attribute Description
    User second Factor The User needs to authenticate using the second factor he has opted or assigned for such as
  • OTP over SMS
  • PUSH Notofication
  • OTP over Email
  • And 12 more methods.
  • KBA (Knowledge-based authentication) The System will ask user for 2 of 3 questions he has configured in his Self Service Console. Only after right answer to both questions user is allowed to proceed further.
    OTP over Alternate Email User will recieve a OTP on the alternate email he has configured threw Self Service Conolse. Once user provides the correct OTP he is allowed to proceed further.

  • Now Enable Enable IP Restriction option from the IP RESTRICTION CONFIGURATION section to configure custom IP range.
  • Zoom Single Sign-On (SSO) Restrict Access adaptive authentication ip blocking

  • Select the Action you want to perform if the IP address is out of the range. i.e Allow, Challenge & Deny.
  • Specify the IP Address range for which you want above setting to reflect. You can add more than one IP Address ranges by clicking on following button +.
  • Scroll to the end and click on save.


6.2: Adaptive Authentication with Limiting number of devices.

    Using Adaptive Authentication you can also restrict the number of devices the end user can access the Services on. You can allow end users to access services on a fixed no. of devices. The end users wii be able to access services provided by us on this fixed no. of devices.

    You can cofigure Adaptive Authentication with Device Restriction in follwing way

  • Login to Self Service Console >> Adaptive Authentication.
  • Add a Policy Name for your Adaptive Authentication Policy.
  • Select your Action for behaviour Change and Challenge Type for user from the Action for behaviour Change Section.
  • Zoom Single Sign-On (SSO) Restrict Access adaptive authentication behaviour and challenge type


  • Scroll down to Device Configuration section and enable Allow User to Register Device option to allow users to register their devices.
  • Enter the Number of Devices which are allowed to register in field next to Number of Device Registrations Allowed
  • Choose Action if number of devices exceeded (This will override your setting for Action for Behaviour Change.)
    1. Challenge: The user needs to verify himself using any of the three methods mentioned in table in step 6.1
    2. Deny : Deny users access to the system
  • Enable option Send email alerts to Users if number of Device registrations exceeded allowed count if you want to alert the user about no of devices exceeding the limit. Save the configuration.
  • Zoom Single Sign-On (SSO) Restrict Access adaptive authentication enable device restriction


6.3: Add Adaptive Authentication policy to Zoom.

  • Login to Self Service Console >> Policies.
  • Click on Edit option for predefined SAML app policy.
  • Zoom Single Sign-On (sso) edit device restriction policy

  • Set your application name in the Application and select password as Login Method.
  • Enable Adaptive Authentication on Policy page and select the required restriction method as an option.
  • From Select Login Policy dropdown select the policy we created in last step and click on save.
  • Zoom Single Sign-On (SSO) Restrict Access save device restriction policy

    How to add a trusted Device
    1. When End-user log in to the self service console after the policy for device restriction is on, he is provided the option to add the current device as a trusted device.

More Secure authentication with Two-Factor Authentication

The most practical way to strengthen authentication is to require a second factor after the username/password stage. Since a password is something that a user knows, ensuring that the user also has something or using biometrics thwarts attackers that steal or gain access to passwords.

Traditional two-factor authentication solutions use hardware tokens (or "fobs") that users carry on their keychains. These tokens generate one-time passwords for the second stage of the login process. However, hardware tokens can cost up to $40 each. It takes time and effort to distribute them, tracks who has which one, and replace them when they break. They're easy to lose, hard to use, and users consistently report high levels of frustration with token-based systems.


Your choice of the second factor

miniOrange authentication service has 15+ authentication methods.

You can choose from any of the above authentication methods to augment your password based authentication. miniOrange authentication service works with all phone types, from landlines to smart-phone platforms. In the simplest case, users just answer a phone call and press a button to authenticate. miniOrange authentication service works internationally and has customers authenticating from many countries around the world.



  miniOrange Authenticator app is available for free from Google Play

  miniOrange Authenticator app is available for free from the Apple App Store

Why Our Customers choose miniOrange Secure Identity Solutions ?


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We offer Secure Identity Solutions for Single Sign-On, Two Factor Authentication, Adaptive MFA, Provisioning, and much more. Please contact us at -

   +1 978 658 9387 (US)   ,   +91 97178 45846 (India)    |       info@xecurify.com