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Configure DocuSign SAML 2.0 Single Sign-On SSO


DocuSign SAML 2.0 Single Sign-On (SSO) solution by miniOrange for authenticating your users provides easy, secure and seamless integration for Single Sign-On access into DocuSign using a single set of login credentials. You can log into DocuSign using miniOrange credentials or Azure AD credentials or any of your existing identity providers(IDPs). With miniOrange SAML 2.0 SSO services, along with DocuSign you can also login into other On-Premise and Cloud Applications using your existing Identity Providers/User Store (Azure Active Directory, Okta, Ping, Onelogin) credentials to secure your sensetive information. Follow the given setup guide to integrate SAML 2.0 SSO for your DocuSign account.


miniOrange and DocuSign Single Sign-On (SSO) integration supports the following features:


  • SP Initiated Single Sign-On (SSO)
  • IdP Initiated Single Sign-On (SSO)

Connect with External Source of Users


miniOrange provides user authentication from various external sources, which can be Directories (like ADFS, Microsoft Active Directory, Azure AD, OpenLDAP, Google, AWS Cognito etc), Identity Providers (like Shibboleth, Ping, Okta, OneLogin, KeyCloak), Databases (like MySQL, Maria DB, PostgreSQL) and many more.



Follow the Step-by-Step SAML 2.0 SSO Guide given below to configure DocuSign SAML Single Sign-On (SSO)

1. Configure DocuSign in miniOrange

  • Login into miniOrange Admin Console.
  • Go to Apps and click on Add Application button.
  • DocuSign Single Sign-On (SSO) add app

  • In Choose Application Type click on Create App button in SAML/WS-FED application type.
  • DocuSign Single Sign-On (SSO) choose app type

  • Search for DocuSign in the list, if you don't find DocuSign in the list then, search for custom and you can set up your application via Custom SAML App.
  • DocuSign Single Sign-On (SSO) manage apps

Pre-requisites:

  • The DocuSign Enterprise Edition is required to use SAML. In addition, DocuSign charges a one-time activation fee for SAML. Contact your DocuSign sales representative for pricing details.
  • To set up SSO you need to get the required metadata information from DocuSign console.
  • The DocuSign metadata values are generated only after you have saved the SSO configuration settings for miniOrage in the DocuSign dashboard. So to get metadata values from DocuSign first add some random values which will be replaced with actual values at a later point.
  • Sign into DocuSign as an administrator
  • Go to Identity Providers > ADD IDENTITY PROVIDER.
  • Select Endpoints from the ACTIONS dropdown menu.
  • Configure DocuSign Single Sign-On (SSO) Prerequisite: DocuSign Admin Console

  • Copy the follwing DocuSign metadata values:
    1. Service Provider Issuer URL
    2. Service Provider Assertion Consumer Service URL
    3. OR you can only copy the metadata URL:

    4. Service Provider Metadata URL
    Configure DocuSign Single Sign-On (SSO) Prerequisite: Copy Metadata URL from DocuSign Admin Console

  • Go back to your miniOrange Admin Dashboard to configure SAML SSO for DocuSign using the information you copied.
  • Enter the following DocuSign metadata values in the respective fields.

  • Custom Application Name DocuSign
    SP Entity ID or Issuer Paste the Service Provider Issuer URL value that you copied from the DocuSign Admin Dashboard
    ACS URL Paste the Service Provider Assertion Consumer Service URL value that you copied from the DocuSign Admin Dashboard

    Configure DocuSign Single Sign-On (SSO): Add App

  • If you don't want to manually specify the details, you can paste the Service Provider Metadata URL that you copied from DocuSign dashboard using Import SP Metadata feature as shown below -
  • Configure DocuSign Single Sign-On (SSO): configuration steps

  • Click on Next to proceed further.
  • Attribute Mapping tab: We need to add the following attributes in the Attribute Mapping Tab using the Add Attribute button. Select Attribute value against each attribute from the dropdown as shown in the below image.
  • Email: Email address
    First name: First Name
    Last name: Last Name
    Configure DocuSign Single Sign-On (SSO) Add Attribute

  • To upload respective app logo for a Custom SAML App, click on Upload Logo tab.
  • Configure DocuSign Single Sign-On (SSO): Upload Logo

  • Click on Save.
  • Get IdP Metadata Details to upload to DocuSign:

  • Go to Apps >> Manage Apps.
  • Search for your app and click on the select in action menu against your app.
  • Click on Metadata to get metadata details, which will be required later. Click on Show SSO Link to see the IDP initiated SSO link for DocuSign.
  • Configure DocuSign Single Sign-On (SSO):Go to Metadata link

  • Here you will see 2 options, if you are setting up miniOrange as IDP copy the metadata details related to miniOrange, if you required to be authenticated via external IDP's (OKTA, AZURE AD, ADFS, ONELOGIN, GOOGLE APPS) you can get metadata from the 2nd Section as shown below.
  • Configure DocuSign Single Sign-On (SSO): Add SAML Application

  • Keep SAML Login URL, SAML Logout URL, Idp Entity ID or Issuer and click on the Download Certificate button to download certificate which you will require in Step 2.
  • Configure DocuSign Single Sign-On (SSO): Select Metadata details external IDP or miniOrange as IDP

    2. Configure SAML 2.0 SSO access into DocuSign Admin Account

    1. In the DocuSign Admin dashboard, click Identity Providers.
    2. On the Identity Providers page, click ADD IDENTITY PROVIDER.
    3. Configure DocuSign Single Sign-On (SSO): Add IDP in Docusign dashboard

    4. In the Identity Provider Settings form, complete the following required fields:
    5. Configure DocuSign Single Sign-On (SSO): IDP Settings

      Name miniOrange
      Identity Provider Issuer Paste the Idp Entity ID or Issuer you copied from the metadata section in Step 1
      Identity Provider Login URL Paste the SAML Login URL you copied from the metadata section in Step 1
      Identity Provider Logout URL Paste the SAML Logout URL you copied from the metadata section in Step 1
      Identity Provider Metadata URL This you can copy from Step 1
    6. Specify AuthN and logout request settings as follows:
    7. Sign AuthN request Select this option to require that DocuSign sign the AuthN request in SAML
      Sign logout request Select this option to require that DocuSign send a logout request.
    8. Scroll down to the Custom Attribute Mapping section, click on ADD NEW MAPPING then add the following three mappings:
      • Select surname from the Field dropdown menu, then type surname in the Attribute field.
      • Select givenname from the Field dropdown menu, then type givenname in the Attribute field.
      • Select emailaddress from the Field dropdown menu, then type emailaddress in the Attribute field.
      Configure DocuSign Single Sign-On (SSO): Add Attributes

    9. Add at least one valid certificate used by the Identity Provider to sign SAML assertions.
    10. Configure DocuSign Single Sign-On (SSO): Add IDP Certificate

    11. Click SAVE to save the Identity Provider information.

    3. Test SSO Configuration

    Test SSO login to your DocuSign account with miniOrange IdP:

      Using SP Initiated Login

      • Go to your DocuSign URL, here you will be either asked to enter the username or click on the SSO link which will redirect you to miniOrange IdP Sign On Page.
      • DocuSign Single Sign-On (SSO) login

      • Enter your miniOrange login credential and click on Login. You will be automatically logged in to your DocuSign account.

      Using IDP Initiated Login

      • Login to miniOrange IdP using your credentials.
      • DocuSign Single Sign-On (SSO) login

      • On the Dashboard, click on DocuSign application which you have added, to verify SSO configuration.
      • DocuSign Single Sign-On (SSO) verify configuration


      Not able to configure or test SSO?


      Contact us or email us at idpsupport@xecurify.com and we'll help you setting it up in no time.



    4. Configure Your User Directory (Optional)

    miniOrange provides user authentication from various external sources, which can be Directories (like ADFS, Microsoft Active Directory, Azure AD, OpenLDAP, Google, AWS Cognito etc), Identity Providers (like Okta, Shibboleth, Ping, OneLogin, KeyCloak), Databases (like MySQL, Maria DB, PostgreSQL) and many more. You can configure your existing directory/user store or add users in miniOrange.



    • To add your users in miniOrange there are 2 ways:
    • 1. Create User in miniOrange

      • Click on Users >> Add User.
      • DocuSign VPN 2FA : Add user in miniOrange

      • Here, fill the user details without the password and then click on the Create User button.
      • DocuSign MFA: Add user details

      • After successful user creation a notification message "An end user is added successfully" will be displayed at the top of the dashboard.
      • DocuSign Two-Factor Authentication: Add user details

      • Click on On Boarding Status tab. Check the email, with the registered e-mail id and select action Send Activation Mail with Password Reset Link from Select Action dropdown list and then click on Apply button.
      • DocuSign 2FA: Select email action

      • Now, Open your email id. Open the mail you get from miniOrange and then click on the link to set your account password.
      • On the next screen, enter the password and confirm password and then click on the Single Sign-On (SSO) reset password button.
      • DocuSign Multi-Factor Authentication: Reset user password
      • Now, you can log in into miniOrange account by entering your credentials.

      2. Bulk Upload Users in miniOrange via Uploading CSV File.

      • Navigate to Users >> User List. Click on Add User button.
      • DocuSign 2FA: Add users via bulk upload

      • In Bulk User Registration Download sample csv format from our console and edit this csv file according to the instructions.
      • DocuSign Two-Factor authentication: Download sample csv file

      • To bulk upload users, choose the file make sure it is in comma separated .csv file format then click on Upload.
      • DocuSign 2FA : Bulk upload user

      • After uploading the csv file successfully, you will see a success message with a link.
      • Click on that link you will see list of users to send activation mail. Select users to send activation mail and click on Send Activation Mail. An activation mail will be sent to the selected users.
    • Click on User Stores >> Add User Store in the left menu of the dashboard.
    • DocuSign 2FA: Configure User Store

    • Select User Store type as AD/LDAP.
    • DocuSign 2FA: Select AD/LDAP as user store

      1. STORE LDAP CONFIGURATION IN MINIORANGE: Choose this option if you want to keep your configuration in miniOrange. If active directory is behind a firewall, you will need to open the firewall to allow incoming requests to your AD.
      2. STORE LDAP CONFIGURATION ON PREMISE: Choose this option if you want to keep your configuration in your premise and only allow access to AD inside premises. You will have to download and install miniOrange gateway in your premise.
      3. DocuSign Two-Factor Authentication : Select ad/ldap user store type

    • Enter LDAP Display Name and LDAP Identifier name.
    • Select Directory Type as Active Directory.
    • Enter the LDAP Server URL or IP Address against LDAP Server URL field.
    • Click on Test Connection button to verify if you have made a successful connection with your LDAP server.
    • DocuSign MFA/2FA: Configure LDAP server URL Connection

    • In Active Directory, go to the properties of user containers/OU's and search for Distinguished Name attribute.
    • DocuSign MFA: Configure user bind account domain name

    • Enter the valid Bind account Password.
    • Click on Test Bind Account Credentials button to verify your LDAP Bind credentials for LDAP connection.
    • DocuSign MFA: Check bind account credentials

    • Search Base is the location in the directory where the search for a user begins. You will get this from the same place you got your Distinguished name.
    • DocuSign 2FA : Configure user search base

    • Select a suitable Search filter from the drop down menu. To use custom Search Filter select "Custom Search Filter" option and customize it accordingly.
    • DocuSign MFA/2FA : Select user search filter

    • You can also configure following options while setting up AD. Enable Activate LDAP in order to authenticate users from AD/LDAP. Click on the Save button to add user store.
    • DocuSign MFA : Activate LDAP options

      Here's the list of the attributes and what it does when we enable it. You can enable/disable accordingly.

      Attribute Description
      Activate LDAP All user authentications will be done with LDAP credentials if you Activate it
      Sync users in miniOrange Users will be created in miniOrange after authentication with LDAP
      Backup Authentication If LDAP credentials fail then user will be authenticated through miniOrange
      Allow users to change password This allows your users to change their password. It updates the new credentials in your LDAP server
      Enable administrator login On enabling this, your miniOrange Administrator login authenticates using your LDAP server
      Show IdP to users If you enable this option, this IdP will be visible to users
      Send Configured Attributes If you enable this option, then only the attributes configured below will be sent in attributes at the time of login

    • Click on Save. After this, it will show you the list of User stores. Click on Test Configuration to check whether you have enter valid details. For that, it will ask for username and password.
    • DocuSign 2FA: Test AD/Ldap connection

    • On Successful connection with LDAP Server, a success message is shown.
    • Click on Test Attribute Mapping.
    • DocuSign LDAP successful connection

    • Enter a valid Username. Then, click on Test. Mapped Attributes corresponding to the user are fetched.
    • DocuSign MFA: Fetch mapped attributes for user

    • After successful Attribute Mapping Configuration, go back to the ldap configuration and enable Activate LDAP in order to authenticate users from AD/LDAP.
    • Refer our guide to setup LDAPS on windows server.

    User Import and Provisioning from AD

    • Go to Settings in the Customer Admin Account.
    • MFA/Two-Factor Authentication(2FA) for   miniOrange dashboard

    • Enable the "Enable User Auto Registration" option and click Save.
    • MFA/Two-Factor Authentication(2FA) for   Enable User Auto Registration

    • (Optional) To send a welcome email to all the end users that will be imported, enable the "Enable sending Welcome Emails after user registration" option and click Save.
    • MFA/Two-Factor Authentication(2FA) for   Enable sending Welcome Emails after user registration

    • From the Left-Side menu of the dashboard select Provisioning.
    • MFA/Two-Factor Authentication(2FA) for   User Sync/Provisioning

    • In Setup Provisioning tab select Active Directory in the Select Application Drop Down.
    • Toggle the Import Users tab, click on Save button.
    • MFA/Two-Factor Authentication(2FA) for   User Sync Active Directory Configuration

    • On the same section, switch to Import Users section.
    • Select Active Directory from the dropdown and click on the Import Users tab, to import all the users from Active Directory to miniOrange.
    • MFA/Two-Factor Authentication(2FA) for   User Sync Import Operation

    • You can view all the Users you have imports by selecting Users >> User List from Left Panel.
    • MFA/Two-Factor Authentication(2FA) for   User List

    • All the imported users will be auto registered.
    • These groups will be helpful in adding multiple 2FA policies on the applications.

    miniOrange integrates with various external user sources such as directories, identity providers, and etc.

    Not able to find your IdP or Need help setting it up?


    Contact us or email us at idpsupport@xecurify.com and we'll help you setting it up in no time.




    5. Adaptive Authentication with DocuSign

    A. Restricting access to DocuSign with IP Blocking

      You can use adaptive authentication with DocuSign Single Sign-On (SSO) to improve the security and functionality of Single Sign-On. You can allow a IP Address in certain range for SSO or you can deny it based your requirements and you can also challenge the user to verify his authenticity. Adaptive authentication manages the user authentication bases on different factors such as Device ID, Location, Time of Access, IP Address and many more.

      You can configure Adaptive Authentication with IP Blocking in following way:
    • Login to Self Service Console >> Adaptive Authentication.
    • Add a Policy Name for your Adaptive Authentication Policy.
    • DocuSign Single Sign-On (SSO) Restrict Access adaptive authnetication policy

    • Select your Action for behaviour Change and Challenge Type for user from the Action for behaviour Change Section.
    • DocuSign Single Sign-On (SSO) Restrict Access adaptive authentication behaviour change


      Action for behaviour Change Options :


      Attribute Description
      Allow Allow user to authenticate and use services if Adaptive authentication condition is true.
      Challenge Challenge users with one of the three methods mentioned below for verifying user authenticity.
      Deny Deny user authentications and access to services if Adaptive authentication condition is true.

      Challenge Type Options :

      Attribute Description
      User second Factor The User needs to authenticate using the second factor he has opted or assigned for such as
    • OTP over SMS
    • PUSH Notification
    • OTP over Email
    • And 12 more methods.
    • KBA (Knowledge-based authentication) The System will ask user for 2 of 3 questions he has configured in his Self Service Console. Only after right answer to both questions user is allowed to proceed further.
      OTP over Alternate Email User will receive a OTP on the alternate email he has configured threw Self Service Console. Once user provides the correct OTP he is allowed to proceed further.

    • Now Enable Enable IP Restriction option from the IP RESTRICTION CONFIGURATION section to configure custom IP range.
    • DocuSign Single Sign-On (SSO) Restrict Access adaptive authentication ip blocking

    • Select the Action you want to perform if the IP address is out of the range. i.e. Allow, Challenge & Deny.
    • Specify the IP Address range for which you want above setting to reflect. You can add more than one IP Address ranges by clicking on following button +.
    • Scroll to the end and click on save.


    B. Adaptive Authentication with Limiting number of devices.

      Using Adaptive Authentication you can also restrict the number of devices the end user can access the Services on. You can allow end users to access services on a fixed no. of devices. The end users will be able to access services provided by us on this fixed no. of devices.

      You can configure Adaptive Authentication with Device Restriction in following way

    • Login to Self Service Console >> Adaptive Authentication.
    • Add a Policy Name for your Adaptive Authentication Policy.
    • Select your Action for behaviour Change and Challenge Type for user from the Action for behaviour Change Section.
    • DocuSign Single Sign-On (SSO) Restrict Access adaptive authentication behaviour and challenge type


    • Scroll down to Device Configuration section and enable Allow User to Register Device option to allow users to register their devices.
    • Enter the Number of Devices which are allowed to register in field next to Number of Device Registrations Allowed
    • Choose Action if number of devices exceeded (This will override your setting for Action for Behaviour Change.)
      1. Challenge: The user needs to verify himself using any of the three methods mentioned in table in step 5.1
      2. Deny : Deny users access to the system
    • Enable option Send email alerts to Users if number of Device registrations exceeded allowed count if you want to alert the user about no of devices exceeding the limit. Save the configuration.
    • DocuSign Single Sign-On (SSO) Restrict Access adaptive authentication enable device restriction


    C. Add Adaptive Authentication policy to DocuSign.

    • Login to Self Service Console >> Policies.
    • Click on Edit option for predefined SAML app policy.
    • DocuSign Single Sign-On (sso) edit device restriction policy

    • Set your application name in the Application and select password as Login Method.
    • Enable Adaptive Authentication on Policy page and select the required restriction method as an option.
    • From Select Login Policy dropdown select the policy we created in last step and click on save.
    • DocuSign Single Sign-On (SSO) Restrict Access save device restriction policy

      How to add a trusted Device
      1. When End-user log in to the self service console after the policy for device restriction is on, he is provided the option to add the current device as a trusted device.

    External References

    Our Other Identity & Access Management Products