Single Sign On (SSO) for SugarCRM
miniOrange provides a ready to use solution for SugarCRM. This solution ensures that you are ready to roll out secure access to SugarCRM to your employees within minutes.

Note : The information contained on this page does not create a joint venture, partnership, agency or other form of association, or an express or implied license grant by either party to the other under any patent, trademark, copyright, trade secret or other intellectual property right.


miniOrange provides secure access to SugarCRM for enterprises and full control over access of application. Single Sign On (SSO) into SugarCRM with one set of login credentials.

SugarCRM supports only SP (Identity Provider) initiated Single Sign On (SSO)

Follow the Step-by-Step Guide given below for SugarCRM Single Sign On (SSO)

Step 1: Configure SSO for SugarCRM

  1. Login to miniOrange Admin Console.
  2. Go to Apps >> Manage Apps . Click Configure Apps button.
  3. Click on SAML tab. Select SugarCRM and click Add App button.

  4. Make sure the SP Entity ID or Issuer is in the format: {sugarcrm_url}/index.php?module=Users&action=Authenticate&dataOnly=1&platform=base where {sugarcrm_url} is your SugarCRM Domain URL.
    For instance,
  5. Make sure the ACS URL is in the format: {sugarcrm_url}/index.php?module=Users&action=Authenticate&dataOnly=1&platform=base where {sugarcrm_url} is your SugarCRM Domain URL.
    For instance,
  6. Leave the Attributes section empty.
  7. Click on Save to configure SugarCRM.
  8. Click on Download Certificate link to download the certificate which will be required later.

  9. Login to your SugarCRM domain as the Account Administrator.
  10. Go to Admin and click on Password Management.

  11. Disable the Forgot Password option.
  12. Check Enable SAML Authentication and enter the details as shown:

  13. Login URL
    X509 CertificateOpen the downloaded certificate in Notepad and copy the content here.
  14. Click on Save to save the SAML settings.

Step 2: Create a policy for SugarCRM

  1. Login to miniOrange Admin Console.
  2. Go to Policies >> App Authentication Policy.
  3. Add a new policy for SugarCRM.
    1. Select SugarCRM from Application dropdown.
    2. Select a Group Name from dropdown - the group for which you want to add SugarCRM policy.
    3. Give a policy name for SugarCRM in Policy Name field.
    4. Select the First Factor Type for authentication.
    5. Enable Second Factor for authentication if required.
    6. Click on Save button to add policy for SugarCRM Single Sign On (SSO).

  4. Now click on Onboard users into our system from View Policy Tab.

Step 3: Onboard users into our system.

  1. Download sample csv format from our console and create a CSV file containing your users in this format.

  2. Upload your CSV in our console via Bulk Upload.
  3. After uploading the CSV file successfully, you will see a success message.
  4. From Users/Groups menu, select Manage Users/Groups and go to On Boarding Status. Select users to send activation mail and click on send activation mail. An activation mail will be sent to the selected users.

Step 4: Register users into our system (End Users)

  1. Sign In to your mail and click on registration link that is valid only for 5 days. You will be redirected to our registration page.
  2. Configure your basic details.

  3. Configure any strong authentication method.

  4. Configure KBA (Security Questions) as your fallback method, in case you lost your phone this will get invoked and save your details.

  5. After successful registration, you will see a registration successful message.

Step 5: Now sign in to your SugarCRM account with miniOrange IdP for Single Sign On (SSO)

Using Two Factor Authentication for SugarCRM

The most practical way to strengthen authentication is to require a second factor after the username/password stage. Since a password is something that a user knows, ensuring that the user also has something or using biometrics thwarts attackers that steal or gain access to passwords.

Traditional two-factor authentication solutions use hardware tokens (or "fobs") that users carry on their keychains. These tokens generate one-time passwords for the second stage of the login process. However, hardware tokens can cost up to $40 each. It takes time and effort to distribute them, track who has which one, and replace them when they break. They're easy to lose, hard to use, and users consistently report high levels of frustration with token-based systems.

Your choice of second factor

miniOrange authentication service has 15+ authentication methods.

You can choose from any of the above authentication methods to augment your password based authentication. miniOrange authentication service works with all phone types, from landlines to smart-phone platforms. In the simplest case, users just answer a phone call and press a button to authenticate. miniOrange authentication service works internationally, and has customers authenticating from many countries around the world.

For further details refer :

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If you don't find what you are looking for, please contact us at or call us at +1 978 658 9387 to find an answer to your question about SugarCRM Single Sign On (SSO).

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