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Single Sign On (SSO) for HappyFox
miniOrange provides a ready to use solution for HappyFox. This solution ensures that you are ready to roll out secure access to HappyFox to your employees within minutes.


HappyFox is a software as a service (SaaS) support platform. Happyfox has developed a very flexible Help Desk and Live Chat support. It offers an enterprise-grade help desk ticketing system and an intuitively designed live chat software.

miniOrange provides secure access to HappyFox for enterprises and full control over access to the application. Single Sign On (SSO) into HappyFox with one set of login credentials.

miniOrange supports both IdP (Identity Provider) and SP (Service Provider) initiated Single Sign On (SSO)

Follow the Step-by-Step Guide given below for HappyFox Single Sign On (SSO)

Step 1: Configure SSO for HappyFox

  1. Login to miniOrange Admin Console.
  2. Go to Apps >> Manage Apps. Click Configure Apps button.
  3. Click on SAML tab. Select HappyFox and click Add App button.
  4. happyfox sso configuration steps

  5. Enter the SP Entity ID or Issuer is in the format: https://your_domain.happyfox.com/staff/saml/callback/.
  6. Enter the ACS URL is in the format: https://your_domain.happyfox.com/staff/saml/callback/
  7. Leave the Attributes section empty.
  8. Click on Save to configure HappyFox.
  9. happyfox sso add policy

  10. Keep SAML Login URL and click on Download Certificate button to download the certificate which you will require later.
  11. happyfox sso metadata link

  12. Login to your HappyFox domain as the Account Administrator.
  13. Go to Manage tab and click on Integrations.
  14. happyfox sso configuration

  15. Under the External section, look for SAML Integration and click on configure.
  16. happyfox sso configure

  17. Under the Basic SAML Settings, select Yes in both the drop-down lists and click on Save Settings.
  18. happyfox sso basic saml settings

  19. Under the SAML Configuration section, enter the details as shown:
  20. happyfox sso enter saml details
    Choose SSO ProviderCustom SAML Method
    SSO Target URLEnter SAML Login URL that you got from above.
    IdP SignatureOpen the downloaded certificate in Notepad and copy the content here.
  21. Select whom to authenticate using SAML as per your requirements and click on Save Settings.

Step 2: Onboard users into our system

Step 3: Login to miniOrange Account

Using Two Factor Authentication for Happyfox

The most practical way to strengthen authentication is to require a second factor after the username/password stage. Since a password is something that a user knows, ensuring that the user also has something or using biometrics thwarts attackers that steal or gain access to passwords.

Traditional two-factor authentication solutions use hardware tokens (or "fobs") that users carry on their keychains. These tokens generate one-time passwords for the second stage of the login process. However, hardware tokens can cost up to $40 each. It takes time and effort to distribute them, tracks who has which one, and replace them when they break. They're easy to lose, hard to use, and users consistently report high levels of frustration with token-based systems.

We offer Security Solutions of Single Sign-On, Two Factor Authentication, Fraud Prevention and much more.
Please call us at +1978 658 9387 or email us at info@xecurify.com

We offer Security Solutions of Single Sign-On, Two Factor Authentication, Fraud Prevention and much more.

Please call us at +1978 658 9387 (US), +91 77966 99612 (India) or email us at info@xecurify.com