SolarWinds Single Sign-On SSO
miniOrange SSO (Single Sign-on) provides secure autologin to all your apps in cloud or on-premise, from any mobile platform including iPhone, Android.It quickly increases security of information and resources for your Solarwinds app without worrying about time for initial set up or future upgrades.
miniOrange and SolarWinds Single Sign-On (SSO) integration supports the following features:
- SP Initiated Single Sign-On (SSO)
- IdP Initiated Single Sign-On (SSO)
Connect with External Source of Users
miniOrange provides user authentication from various external sources, which can be Directories (like ADFS, Microsoft Active Directory, Azure AD, OpenLDAP, Google, AWS Cognito etc), Identity Providers (like Shibboleth, Ping, Okta, OneLogin, KeyCloak), Databases (like MySQL, Maria DB, PostgreSQL) and many more.
Follow the Step-by-Step Guide given below for SolarWinds Single Sign-On (SSO)
1. Configure SolarWinds in miniOrange
- Login into miniOrange Admin Console.
- Go to Apps and click on Add Application button.

- In Choose Application Type click on Create App button in SAML/WS-FED application type.

- Search for SolarWinds in the list, if you don't find SolarWinds in the list then, search for custom and you can set up your application via Custom SAML App.

- Enter the following values in the respective fields.
SP Entity ID or Issuer:
|
solarwinds.com |
ACS URL:
|
https://[ACCOUNT NAME].solarwinds.com/saml/[ACCOUNT NAME] |
Name ID:
|
E-mail Address |
NameID Format:
|
urn:oasis:names:tc:SAML:2.0:nameid‑format:emailaddress |

- Click Next, now in the Attribute Mapping configure the following attributes as shown in the image below.

- To upload respective app logo for a Custom SAML App, click on Upload Logo tab.

- Click on Save.
- Your application is saved successfully. Now click on the Select button against your newly created application. Go to Metadata.

- On the Metadata page -
1. If you want to use miniOrange as User-Store i.e., your user identities will be stored in miniOrange then download the metadata file under the heading 'INFORMATION REQUIRED TO SET MINIORANGE AS IDP'.
2. If you want to authenticate your users via any external Identity Provider like Active Directory, Okta, OneLogin, Google, Apple ID, etc then download the Metadata file under the heading 'INFORMATION REQUIRED TO AUTHENTICATE VIA EXTERNAL IDPS'.

- Then click on Download Metadata.
2. Configure SSO in SolarWinds
- Login to your SolarWinds Administration account.
- Click on Setup menu → Account →Single Sign-On
- Select platform as Other Platform.
- Enter Identity Provider URL: Identity Provider URL from Step 1.
- Enter SAML Issuer URL: SAML Issuer URL from Step 1.
- Upload the certificate that was downloaded earlier in Step 1.
- If you wish to add additional users, select Create users if they do not exist.
- The last option is to select Redirect to the saml login page when logging into SolarWinds Service Desk by default
- Click on Update button.
3. Test SSO Configuration
Test SSO login to your SolarWinds account with miniOrange IdP:
4. Configure Your User Directory (Optional)
miniOrange provides user authentication from various external sources, which can be Directories (like ADFS, Microsoft Active Directory, Azure AD, OpenLDAP, Google, AWS Cognito etc), Identity Providers (like Okta, Shibboleth, Ping, OneLogin, KeyCloak), Databases (like MySQL, Maria DB, PostgreSQL) and many more. You can configure your existing directory/user store or add users in miniOrange.
- Click on User Stores >> Add User Store in the left menu of the dashboard.

- Select User Store type as AD/LDAP.

- STORE LDAP CONFIGURATION IN MINIORANGE: Choose this option if you want to keep your configuration in miniOrange. If active directory is behind a firewall, you will need to open the firewall to allow incoming requests to your AD.
- STORE LDAP CONFIGURATION ON PREMISE: Choose this option if you want to keep your configuration in your premise and only allow access to AD inside premises. You will have to download and install miniOrange gateway in your premise.

- Enter LDAP Display Name and LDAP Identifier name.
- Select Directory Type as Active Directory.
- Enter the LDAP Server URL or IP Address against LDAP Server URL field.
- Click on Test Connection button to verify if you have made a successful connection with your LDAP server.

- In Active Directory, go to the properties of user containers/OU's and search for Distinguished Name attribute.

- Enter the valid Bind account Password.
- Click on Test Bind Account Credentials button to verify your LDAP Bind credentials for LDAP connection.

- Search Base is the location in the directory where the search for a user begins. You will get this from the same place you got your Distinguished name.

- Select a suitable Search filter from the drop down menu. To use custom Search Filter select "Custom Search Filter" option and customize it accordingly.

- You can also configure following options while setting up AD. Enable Activate LDAP in order to authenticate users from AD/LDAP. Click on the Save button to add user store.

Here's the list of the attributes and what it does when we enable it. You can enable/disable accordingly.
Attribute |
Description |
Activate LDAP |
All user authentications will be done with LDAP credentials if you Activate it |
Sync users in miniOrange |
Users will be created in miniOrange after authentication with LDAP |
Backup Authentication |
If LDAP credentials fail then user will be authenticated through miniOrange |
Allow users to change password |
This allows your users to change their password. It updates the new credentials in your LDAP server |
Enable administrator login |
On enabling this, your miniOrange Administrator login authenticates using your LDAP server |
Show IdP to users |
If you enable this option, this IdP will be visible to users |
Send Configured Attributes |
If you enable this option, then only the attributes configured below will be sent in attributes at the time of login |
- Click on Save. After this, it will show you the list of User stores. Click on Test Configuration to check whether you have enter valid details. For that, it will ask for username and password.

- On Successful connection with LDAP Server, a success message is shown.
- Click on Test Attribute Mapping.

- Enter a valid Username. Then, click on Test. Mapped Attributes corresponding to the user are fetched.

- After successful Attribute Mapping Configuration, go back to the ldap configuration and enable Activate LDAP in order to authenticate users from AD/LDAP.
Refer our guide to setup LDAPS on windows server.
User Import and Provisioning from AD
- Go to Settings in the Customer Admin Account.

- Enable the "Enable User Auto Registration" option and click Save.

- (Optional) To send a welcome email to all the end users that will be imported, enable the "Enable sending Welcome Emails after user registration" option and click Save.

- From the Left-Side menu of the dashboard select Provisioning.

- In Setup Provisioning tab select Active Directory in the Select Application Drop Down.
- Toggle the Import Users tab, click on Save button.

- On the same section, switch to Import Users section.
- Select Active Directory from the dropdown and click on the Import Users tab, to import all the users from Active Directory to miniOrange.

- You can view all the Users you have imports by selecting Users >> User List from Left Panel.

- All the imported users will be auto registered.
- These groups will be helpful in adding multiple 2FA policies on the applications.
miniOrange integrates with various external user sources such as directories, identity providers, and etc.
5. Adaptive Authentication with SolarWinds
A. Restricting access to SolarWinds with IP Blocking
B. Adaptive Authentication with Limiting number of devices.
Using Adaptive Authentication you can also restrict the number of devices the end user can access the Services on. You can allow end users to access services on a fixed no. of devices. The end users will be able to access services provided by us on this fixed no. of devices.
You can configure Adaptive Authentication with Device Restriction in following way
- Login to Self Service Console >> Adaptive Authentication.
- Add a Policy Name for your Adaptive Authentication Policy.
- Select your Action for behaviour Change and Challenge Type for user from the Action for behaviour Change Section.

- Scroll down to Device Configuration section and enable Allow User to Register Device option to allow users to register their devices.
- Enter the Number of Devices which are allowed to register in field next to Number of Device Registrations Allowed
- Choose Action if number of devices exceeded (This will override your setting for Action for Behaviour Change.)
- Challenge: The user needs to verify himself using any of the three methods mentioned in table in step 5.1
- Deny : Deny users access to the system
- Enable option Send email alerts to Users if number of Device registrations exceeded allowed count if you want to alert the user about no of devices exceeding the limit. Save the configuration.

C. Add Adaptive Authentication policy to SolarWinds.
- Login to Self Service Console >> Policies.
- Click on Edit option for predefined SAML app policy.

- Set your application name in the Application and select password as Login Method.
- Enable Adaptive Authentication on Policy page and select the required restriction method as an option.
- From Select Login Policy dropdown select the policy we created in last step and click on save.

How to add a trusted Device
- When End-user log in to the self service console after the policy for device restriction is on, he is provided the option to add the current device as a trusted device.
External References