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Add & Update User Accounts

Add Users in Active Directory:

To create a new user account:

• Navigate to Object Management > User Management.
• Click on the Add User button.

Step 1: Select Container:

• Click Select OU to choose the container where the new user will be created.

• In the Active Directory Explorer select the desired organizational unit.
• After selecting the desired OU, click Save to confirm.

Step 2: Enter General User Information

• Fill in the following fields:
• First Name
• Initials
• Last Name
• Username / Logon Name
• Email Address
• Click Next to proceed to password settings.

Step 3: Set Password Preferences

• Choose one of the following options:
• Random Password: A password is auto-generated; the user must change it at first logon.
• Type Password: Manually enter and confirm the password.
• Skip Password: No password is set.

Note: This will disable the account by default unless updated later.

Step 4: Configure Account Properties

• Set any of the following options as needed:
• The user must change the password at the next logon.
• The user cannot change the password.
• Password never expires.
• The account is disabled.

Note: Account properties can only be configured if a password is set using either Random Password or Type Password.

Step 5: Save the User

• Once all fields are configured, click Save Details to add the user to Active Directory.

Modify or Update User Account Information in AD Tools:

To update an existing user's details:

• Navigate to Object Management > User Management.
• Under the All Users tab, search for users by:
• Selecting a container via the Filter by Container dropdown.
• Filtering by user type using the Filter by User Type dropdown.
• Enter the username in the search bar and click the search icon.

• In the user list, go to the Actions column and click the three-dot icon next to the desired user.
• From the dropdown options, select Modify User.

Step 1: Edit Personal Information

Update the following fields as needed:

• Container (OU): Select a new organizational unit if required.
• General Information: First Name, Initials, Last Name, Username/Logon Name, Email, Description, Office, Home Path, Profile Path.
• Address Information: Street, City, State, Zip/Postal Code, Country.
• Contact Information: Home Phone, Mobile, Pager, Fax.
• Click Next to proceed to password-related settings.

Step 2: Configure Password Settings

• In the Password section, you can configure:
• Password Preferences:
• Random Password: Requires the user to change the password at first login.
• Type Password: Manually enter and confirm the new password.
• Skip Password: No password is set; the account remains disabled unless updated later.

Note: Account properties can only be applied if the password is set using either Random Password or Type Password.

• Account Properties:
• The user must change the password at the next logon.
• The user cannot change the password.
• Password never expires.
• The account is disabled.

Step 3: Set Account Settings

• Account Expiration:
• Never: Password does not expire.
• End Date: Set a specific date for password expiration.
• Logon Hours:
• Configure allowed login hours.
• Green blocks: login allowed, Gray blocks: login restricted.
• Click Next to proceed to custom attributes.

Step 4: Manage Custom Attributes

• You can edit or delete existing custom attributes.
• To add a new one, click Add Custom Attribute:

• Select an LDAP Attribute from the dropdown.
• Enter the attribute value.
• Click Submit to add it.

• Once all updates are complete, click on Save Details to apply the changes to the user account.